Six Degrees
Commodity Quay, St Katharine Docks,
London, E1W 1AZ,
United Kingdom
London, E1W 1AZ,
United Kingdom
44 800 012-8060
Professional Services
Six Degrees
List of Software Implementations where Six Degrees is Reseller or System Integrator
Six Degrees, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Six Degrees collaboration with software players such as Avaya empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Six Degrees is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Six Degrees | Avaya | Avaya OneCloud CCaaS | Call Center | CRM |
| Six Degrees | Avaya | Avaya OneCloud UCaaS | Collaboration | Collaboration |
List of Software Implementations where Six Degrees is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Fortem Solutions | Construction and Real Estate | 1000 | $170M | United Kingdom | Avaya | Avaya OneCloud CCaaS | Call Center | 2019 |
In 2019, Fortem Solutions implemented Avaya OneCloud CCaaS to enable multichannel contact capabilities within its Call Center operations. Six Degrees served as the implementation partner, providing core infrastructure, managed services, and a consultative design and deployment approach for the new environment.
Six Degrees delivered Core Infrastructure services from Tier III+ aligned UK data centres and a dedicated Next Generation Network, creating a location-agnostic hosting platform to support Fortem’s offices throughout the United Kingdom. The Avaya OneCloud CCaaS deployment was positioned as an Avaya-based Unified Communications solution to enable a 24x7 multi-channel contact centre, improving customer contact options and user experience.
Functional capabilities implemented include multichannel contact handling and unified communications orchestration alongside 24x7 monitoring, Business Continuity services, and Managed Workplace support for disaster recovery and operational integrity. Fortem retained an in-house IT team to manage end user incidents and day-to-day IT service management, focusing on first time fixes and user-focused support while Six Degrees provided platform operations and connectivity.
Governance followed a consultative build and manage model where Six Degrees designed, planned, executed and documented the platform to meet operational and regulatory requirements. The implementation was intended to support Fortem’s continued growth by providing a secure, scalable and future-proofed communications and hosting environment that minimises disruption and risk and enables the delivery of flexible services to clients.
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Fortem Solutions | Construction and Real Estate | 1000 | $170M | United Kingdom | Avaya | Avaya OneCloud UCaaS | Collaboration | 2019 |
In 2019, Fortem Solutions deployed Avaya OneCloud UCaaS to enhance Collaboration, telephony, and contact centre operations across its UK offices. The deployment was executed in partnership with Six Degrees, who provided design, build and managed services as part of a wider transition of Fortem’s existing IT infrastructure to a secure, scalable and future proof environment. Fortem required a location agnostic communications platform to support 24x7 responsiveness for client services and multilocation operations.
Avaya OneCloud UCaaS was configured to deliver unified communications functionality including enterprise telephony, multi channel contact centre capabilities and collaboration tools that support voice and digital channels. Six Degrees delivered Core Infrastructure services through its fully owned and operated Tier III+ aligned UK data centres and provided a robust connectivity backbone via its Next Generation Network to host and scale the UCaaS environment. Six Degrees also provided Business Continuity and Managed Workplace services, including disaster recovery and 24x7 monitoring, while Fortem retained an expanded in house IT team for day to day end user incident management and first line support.
Governance and rollout followed a consultative design and execution model with Six Degrees responsible for platform architecture, operations and managed services, and Fortem accountable for user support and service level alignment. The Avaya OneCloud UCaaS implementation touches Collaboration, contact centre and telephony business functions and is intended to increase customer contact options, improve user experience and support Fortem’s ongoing growth, with benefits passed through to clients as part of the managed service outputs. The approach prioritized uptime, security and location agnosticism in line with operational and regulatory requirements.
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IT Decision Makers and Key Stakeholders at Six Degrees
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Buyer Intent: Companies Evaluating Six Degrees Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Six Degrees software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Six Degrees System Integrator / VAR Profile
Six Degrees is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 400 employees and annual revenues of $52M.
Six Degrees implements and supports enterprise applications across markets such as CRM and Collaboration.
APPS RUN THE WORLD tracks 2 verified Six Degrees software implementations across industries and regions, including: Fortem Solutions where Six Degrees implemented Avaya OneCloud CCaaS, and Fortem Solutions where Six Degrees implemented Avaya OneCloud UCaaS.
Six Degrees has a strategic VAR/SI partnership with Avaya, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Six Degrees partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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