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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

con4PAS
Location
Novodvorská 1062/12,
Prague, 14200,
Czech Republic
Phone
420 261-393-211
Artw Industry
Professional Services
Employee
Revenue

con4PAS

List of Software Implementations where con4PAS is Reseller or System Integrator

con4PAS, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. con4PAS collaboration with software players such as Sinch empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

con4PAS is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
con4PAS Sinch Sinch Contact Pro Call Center CRM
List of Software Implementations where con4PAS is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Salehiya Saudi Arabia Healthcare 1200 $75M Saudi Arabia Sinch Sinch Contact Pro Call Center 2021
In 2021, Salehiya Saudi Arabia implemented Sinch Contact Pro to centralize its contact center operations in the healthcare and logistics customer service area. The productive deployment went live on June 1, 2021 and established a unified multichannel front for inbound and outbound interactions across customer service and logistics teams. The Sinch Contact Pro implementation consolidated multichannel routing, a unified agent desktop, and process orchestration to enable omnichannel session handling and standardized call workflows. Configuration work focused on channel unification, queue management, scripted agent guidance, and Call Center functional workflows to ensure consistent service handling. con4PAS served as the system integrator and integrated Sinch Contact Pro with SAP Service Cloud, synchronizing customer records and case context between the contact center environment and service management processes. Operational coverage included Salehiya’s Saudi Arabia customer service and logistics teams, aligning agent desktops with back-office case lifecycles and service escalation paths. Rollout included phased agent onboarding and governance updates to standardize processes, quality monitoring, and escalation procedures coordinated between con4PAS and Salehiya service operations leadership. Sinch and con4PAS report a 32% reduction in time spent on calls, 25% more calls handled, and a 4% increase in revenue after the June 1, 2021 productive deployment of Sinch Contact Pro.
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IT Decision Makers and Key Stakeholders at con4PAS
First Name Last Name Title Function Department Email Phone
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Buyer Intent: Companies Evaluating con4PAS Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating con4PAS software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
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con4PAS System Integrator / VAR Profile

con4PAS is a system integrator and technology consulting firm headquartered in Prague, Czech Republic, with approximately 30 employees and annual revenues of $3M.

con4PAS implements and supports enterprise applications across markets such as CRM.

APPS RUN THE WORLD tracks 1 verified con4PAS software implementations across industries and regions, including: Salehiya Saudi Arabia where con4PAS implemented Sinch Contact Pro.

con4PAS has a strategic VAR/SI partnership with Sinch, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing con4PAS partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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