Virginia Beach, 23462, VA,
United States
Divurgent
Divurgent, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Divurgent collaboration with software players such as Epic Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Divurgent | Epic Systems | Epic Tapestry | Medical Care Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Cook Children's Health | Healthcare | 10000 | $1.8B | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2016 | In 2016, Cook Children's Health implemented Epic Tapestry for Medical Care Management to support its Cook Children's Health Plan operations. Divurgent led the Epic Tapestry operational readiness program, managing compliance, network development, provider relations, and quality improvement workstreams across the plan organization, which serves a network of more than 570 doctors, over 1,3000 specialists, and 43 hospitals. Epic Tapestry was configured as an insurance operations support platform with focused work on claims processing and adjudication, member relationship management, authorization workflows, and state readiness controls. The program included Discovery and Gap Analysis, Operations Advisory, State Readiness, and Operations Project Management to align application configuration with payer operational requirements, and Epic Tapestry was deployed alongside Epic Healthy Planet for population health management capabilities. Divurgent’s engagement bridged technology and operations, driving integrations between payer operations processes and the Epic application suite while coordinating cross-functional teams in compliance, network development, provider relations, and quality improvement. Operational coverage centered on health plan functions including claims adjudication, CRM case handling, and authorization processing, with governance structures established to manage go-live readiness and operational handoff. The engagement reports successful conversion and adoption of Epic Tapestry with minimal issues at go-live and measurable operational improvements. Claims Auto Adjudication Rate was 24% above target and 41% above baseline, CRM turnaround time was reduced by 41.8 hours to 6.2 hours compared to a 2-day target, and authorization time was reduced by 0.5 days compared to a 3-day target. |
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Buyer Intent: Companies Evaluating Divurgent Services
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