Hasselt, 3500,
Belgium
Fenego
Fenego, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Fenego collaboration with software players such as Intershop empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Fenego | Intershop | Intershop Order Management | Order Management | SCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Huisman Equipment | Manufacturing | 2500 | $650M | Netherlands | Intershop | Intershop Order Management | Order Management | 2022 |
In 2022, Huisman Equipment deployed Intershop Order Management as part of a global Intershop-based service portal named myHuisman. The myHuisman portal provides an online spare parts shop, a technical library and service and ticketing capabilities to support after sales and maintenance for vessel and offshore customers.
Intershop Order Management functions as the Order Management component within the portal, handling spare parts ordering, order orchestration, inventory visibility and regional fulfillment workflows. Configured capabilities include product catalog and pricing, cart and checkout, order lifecycle management and inventory reservation, aligning with standard Order Management functional terminology for parts commerce.
The implementation was delivered by Fenego and embedded Intershop Order Management into myHuisman to expose catalog, ordering and service ticket data across Huisman service centers and regional fulfillment hubs. The deployment architecture centers on a single customer facing portal with an Order Management layer that provides centralized inventory visibility and routing of fulfillment across sites.
Operational scope covers after sales, parts fulfillment and field maintenance functions for vessel and offshore customer accounts, and the technical library and ticketing features support service engineering workflows. The rollout targeted improved parts access and enabling predictive and prescriptive maintenance capabilities by unifying spare parts ordering, inventory visibility and fulfillment processes through Intershop Order Management.
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Igo Promo Netherlands | Distribution | 300 | $60M | Netherlands | Intershop | Intershop Order Management | Order Management | 2019 |
In 2019, Igo Promo Netherlands implemented Intershop Order Management as part of an Intershop Commerce Platform deployment to deliver a multi-store omnichannel B2B and B2C experience across Europe, with implementation partner Fenego leading the project. The implementation positioned Intershop Order Management to serve as the central Order Management capability for the company, supporting commerce orchestration across its European stores.
The deployment emphasized order routing, prior-order and quote handling, and fulfillment orchestration, aligning typical Order Management workflows with buyer self-service capabilities and centralized product and customer processes. Intershop Order Management was configured to support multi-store catalog and channel logic, quote to order conversion, and customer portal workflows to improve buyer self-service for both B2B and B2C buyers.
Integrations included Microsoft Dynamics AX and Stibo PIM, with Stibo PIM providing centralized product information management and Microsoft Dynamics AX integrated for order lifecycle synchronization and fulfillment execution. Fenego executed the system integration work to connect Intershop Order Management to these enterprise systems, enabling consistent product and customer master data across stores and commerce channels.
Governance focused on centralizing product and customer processes across the commerce stack and on operational coordination between e commerce, customer service, and fulfillment teams across Europe. The implementation enabled improved buyer self-service and operational efficiency by consolidating order routing and fulfillment workflows under Intershop Order Management, while leaving inventory, financial posting, and master data responsibilities with the integrated systems.
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Buyer Intent: Companies Evaluating Fenego Services
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