Milan, 20129,
Italy
Hogwart Italy
Hogwart Italy, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Hogwart Italy collaboration with software players such as OpenText empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Hogwart Italy | OpenText | Micro Focus Asset Management X | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | IT Asset Management |
| Hogwart Italy | OpenText | OpenText Universal Discovery and CMDB | Database Management | IaaS |
| Hogwart Italy | OpenText | Micro Focus Universal CMDB | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | IT Asset Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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University of Milan | Education | 10000 | $496M | Italy | OpenText | Micro Focus Universal CMDB | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2022 | In 2022 the University of Milan implemented Micro Focus Universal CMDB as part of an OpenText SMAX deployment integrated with Universal Discovery to create a unified asset and service management layer. The implementation covered the university’s Italian campuses and broader Italy Europe project scope, and discovered hundreds of servers and over 100,000 hardware and software configuration items while supporting nearly 200,000 users. The deployment is aligned to the Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management category profile and focuses on centralized configuration and inventory control for IT and education processes. The technical implementation concentrated on discovery driven CMDB population, CI normalization, and self-service orchestration. Functional modules implemented include automated discovery and reconciliation through Universal Discovery, configuration item management in Micro Focus Universal CMDB, and service and asset workflows delivered via OpenText SMAX to enable a single self-service portal and automated staff onboarding. Configuration management and lifecycle controls were configured to support end to end asset lifecycle management across hardware and software estates. Integrations explicitly included OpenText SMAX integrated with Universal Discovery and Micro Focus Universal CMDB to bridge discovery data and service management processes. Operational coverage emphasized IT operations, service desk workflows, and academic onboarding processes across multiple campuses in Italy, with the implementation led by Hogwart Italy. The architecture placed the CMDB as the authoritative inventory layer feeding the self-service portal and onboarding automation. Governance was restructured to establish centralized CMDB stewardship, standardized CI classification, and consolidated discovery schedules across campus sites. Hogwart Italy led the rollout and implementation governance, while the project documentation highlights the scale of discovery and the support of nearly 200,000 users as a core operational outcome. | |
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University of Milan | Education | 10000 | $496M | Italy | OpenText | Micro Focus Asset Management X | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2020 | In 2020, the University of Milan implemented Micro Focus Asset Management X as part of a broader Micro Focus stack that included Micro Focus SMAX and Micro Focus Universal Discovery and CMDB, targeting Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management workflows across academic and administrative functions. The deployment was driven by a need to consolidate multiple request channels into a single point of contact and to grow self-service capabilities for students and staff while improving SLA compliance and traceability. The implementation configured Micro Focus Asset Management X alongside SMAX service management modules, delivering a student and staff self-service portal, a centralized service catalog, reservation and scheduling workflows, SLA tracking, hot-topic analytics, smart search, and a mobile access layer. Codeless configuration options in SMAX were used to accelerate delivery, with Hogwart Italy responsible for tests, pre-production and production environments, service catalog setup, operator and administrator training, and master data integration. Operational integrations included native API-based transfers from Micro Focus Universal Discovery and CMDB into SMAX, automatic discovery and inventory updates for production and test servers, and configuration item consolidation for endpoint devices such as PCs, tablets, and printers. The discovery project surveyed more than 100,000 hardware and software configuration items and discovered about 150 servers, while application service modeling linked roughly 40 application services to their underlying infrastructure to support impact analysis and end-to-end asset lifecycle correlation with service requests. Governance moved to a federated model where more than 30 departments manage portions of the service catalog and request fulfillment, with centralized SLA monitoring and a single point of contact for users. Hogwart Italy led the rollout and knowledge transfer, enabling nearly 200,000 users to access transparent end-to-end request tracking, strengthened SLA compliance through out-of-the-box SMAX capabilities, improved service quality with full request visibility and traceability, and end-to-end asset lifecycle management enabled by CMDB integration. | |
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University of Milan | Education | 10000 | $496M | Italy | OpenText | OpenText Universal Discovery and CMDB | Database Management | 2022 | In 2022 the University of Milan implemented OpenText Universal Discovery and CMDB, a Database Management solution, alongside OpenText SMAX to support student services, HR, and administrative workflows across its campuses in Italy. The deployment targeted broad operational coverage for approximately 170,000 users across student-facing services and central administrative functions, with OpenText as the vendor and Hogwart Italy leading the implementation. OpenText Universal Discovery and CMDB was configured as an automated discovery and configuration management layer, populating the CMDB with roughly 150 servers and more than 100,000 hardware and software configuration items. The discovered CIs were ingested into OpenText SMAX to enable end to end asset lifecycle management, and the combined environment supported expanded self service capabilities and improved SLA compliance. Integration scope centered on feeding OpenText SMAX with discovery outputs from OpenText Universal Discovery and CMDB, establishing CMDB driven service management and asset orchestration across student services, HR, and administrative teams. Operational coverage remained campus and department focused, with the CMDB serving as the authoritative inventory for incident and asset workflows executed in SMAX. Governance and operationalization included establishing CI stewardship, CI classification and reconciliation processes, and embedding discovery results into SMAX ticketing and service workflows to support SLA monitoring. Hogwart Italy led configuration, rollout and knowledge transfer activities to operational teams, enabling sustained use of OpenText Universal Discovery and CMDB for ongoing asset lifecycle operations. |
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Buyer Intent: Companies Evaluating Hogwart Italy Services
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