Cambridge, CB23 6DP,
United Kingdom
Ignite Technology
Ignite Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ignite Technology collaboration with software players such as Broadcom empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Ignite Technology | Broadcom | Broadcom ESP Workload Automation | Remote Monitoring and Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Bank of Ireland | Banking and Financial Services | 11386 | $5.2B | Ireland | Broadcom | Broadcom Clarity PPM (ex CA PPM) | Project Portfolio Management | 2019 |
In 2019, Bank of Ireland implemented Broadcom Clarity PPM (ex CA PPM) as its Project Portfolio Management platform. Ignite Technology delivered the engagement through a Clarity PPM and Reporting Consultant assignment in Dublin from March 2019 to December 2019, establishing the program office for portfolio reporting and governance.
The implementation emphasized feature ownership and prioritisation, with user stories and acceptance criteria documented in CA Agile Central (Rally). Configuration work focused on Project Portfolio Management reporting, including new financial and resource report templates to enable management teams to monitor and reduce vendor costs and to align resource planning with portfolio financial controls.
Technical integration work included connecting Tableau to Broadcom Clarity PPM using OData, which enabled the existing SQL database reporting solution to be decommissioned and centralized report consumption in Tableau. The consultant also evaluated report distribution approaches, outlining the options, benefits and constraints of Tableau Server versus Power BI for operational report delivery.
Governance and workflow changes established standardized prioritisation and acceptance criteria enforcement, and report production was streamlined and automated. The engagement reported an increase of three extra days per month in productive time through automated reporting, and the configuration supported improved management visibility into resource and financial metrics within the Project Portfolio Management environment.
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ING Bank Turkey | Banking and Financial Services | 600 | $120M | Turkey | Broadcom | Broadcom ESP Workload Automation | Remote Monitoring and Management | 2020 |
In 2020, ING Bank Turkey implemented Broadcom ESP Workload Automation to streamline start-of-day and end-of-day processing, orchestrate disaster recovery runbooks, and support high-volume banking operations. The deployment positioned Broadcom ESP Workload Automation within the bank’s Remote Monitoring and Management layer to centralize job scheduling and operational monitoring for core batch and event-driven tasks.
The implementation leveraged workload automation capabilities common to the Broadcom Automic portfolio, including centralized job scheduling, runbook automation, calendar and event triggers, and concurrent stream execution to handle large job volumes. Configuration focused on platform-aware job definitions and workload orchestration across Linux and Windows platforms, with automation templates and standardized job workflows to reduce manual intervention.
Ignite Technology served as the system integrator for rollout and system configuration, implementing cross-platform agents and operational connectors to the bank’s Windows and Linux estates. Operational coverage was concentrated in Turkey and targeted back-office banking operations, start-of-day/end-of-day cycles, and disaster recovery procedures to ensure automated orchestration across sites and operational windows.
Governance work included defining scheduling policies, role based access controls for job owners, and formalized runbook versioning and change processes to support operational reliability. The case study reports that the Broadcom ESP Workload Automation deployment delivered large job-volume improvements and reduced mean time to recovery in Turkey, with standardized automation practices supporting ongoing operational control.
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Thomas Pink | Retail | 25 | $3M | United Kingdom | Broadcom | Broadcom ESP Workload Automation | Remote Monitoring and Management | 2023 |
In 2023, Thomas Pink deployed Broadcom ESP Workload Automation to automate EDI and file processing along with ERP and finance batch workflows that support UK retail order and reporting processes. Broadcom ESP Workload Automation was implemented as the Remote Monitoring and Management layer to schedule, orchestrate and monitor batch job chains tied to order processing and report generation.
The implementation focused on core workload automation capabilities, including job scheduling, dependency orchestration, file transfer automation for EDI exchanges, and timed report generation for finance and order reconciliation. Configuration included job calendars, SLA alerting and automated restart logic to reduce manual intervention in end of day and overnight batch windows.
Ignite Technology served as the systems integrator for the rollout, integrating Broadcom ESP Workload Automation with the customer ERP and the organizations EDI/file processing pipelines to create end to end batch workflows. Operational ownership covered finance, order management and reporting teams in the United Kingdom, with runbooks and automated alerts established to govern execution and escalations.
A published case study documents that Automic Workload Automation was the technology used and shows the deployment reduced SLA breaches and sped order to report turnaround for Thomas Pink. The implementation positions Broadcom ESP Workload Automation as the central Remote Monitoring and Management control plane for ERP and EDI batch operations.
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