Kent, TN1 2PY,
United Kingdom
Infinity Group
Infinity Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Infinity Group collaboration with software players such as Microsoft, Kentico Software and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Infinity Group | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Infinity Group | Kentico Software | Kentico Xperience Marketing Automation | Marketing Automation | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Spy Alarms | Professional Services | 108 | $14M | United Kingdom | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2022 | In 2022, Spy Alarms implemented Microsoft Dynamics 365 Business Central as its ERP Financial platform, deploying it alongside Microsoft Dynamics 365 Field Service to modernize core business operations. The deployment was delivered with implementation partner Infinity Group and targeted the company’s commercial, service desk, field service, and sales operations across the group that serves more than 45,000 customers in the south-east of England. The implementation configured Microsoft Dynamics 365 Business Central to handle finance management and transactional workflows that support faster quotation creation and order processing for the sales team, while Dynamics 365 Field Service addressed field scheduling and service appointment orchestration. Configuration work emphasized service desk workflow automation and resource scheduling capabilities, reducing manual booking steps and enabling mobile access for field technicians. Integrations implemented during the rollout include Microsoft Dynamics 365 Field Service, Power BI for embedded analytics, and Microsoft Teams for collaboration and real-time information sharing, enabling sales and field users to access business data both in the office and in the field. The project also consolidated processes across Spy Alarms’ acquired businesses, aligning commercial and service workflows to the new ERP Financial structure and improving the availability of unified operational data. Governance and rollout were led by the Group Technical Director with commercial sponsorship from the Group CEO and execution support from Infinity Group, delivered in staged waves to secure user adoption across service and sales teams. Operational outcomes explicitly reported include streamlining a service interview booking from five to six minutes down to seconds, optimization of resource scheduling that decreased mileage, and faster quotation creation, all enabled by Microsoft Dynamics 365 Business Central and connected Dynamics 365 applications and analytics. | |
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Domino'S Pizza Poland | Leisure and Hospitality | 2411 | $71M | Poland | Kentico Software | Kentico Xperience Marketing Automation | Marketing Automation | 2020 | In 2020, Domino'S Pizza Poland implemented Kentico Xperience Marketing Automation from Kentico Software to establish a scalable e-commerce and digital marketing platform. The implementation, delivered by Infinity Group, targeted personalization, customer segmentation, email marketing and marketing automation to drive conversions following a large expansion and merger. Kentico Xperience Marketing Automation was configured to support campaign orchestration, automated email workflows, A/B testing and rule-based customer segmentation. The deployment emphasized personalization capabilities and dynamic content delivery, with configuration of segmentation rules, campaign automation sequences and A/B test variants to support iterative optimization of promotional and transactional messaging. Integrations were explicitly implemented with the PULSE POS system and with commercial SMS gateways to synchronize transaction and customer contact data, and to enable multi-channel campaign execution across email and SMS. Operational coverage connected marketing and e-commerce processes with point of sale order flows, allowing customer behavioral signals from PULSE POS to feed segmentation and automation in Kentico Xperience Marketing Automation. Governance was centered on centralized campaign control and automated segmentation workflows to standardize marketing execution after the merger, with Infinity Group responsible for system implementation and integration testing. The rollout explicitly highlighted marketing automation, A/B testing and customer segmentation as core outcomes, supporting ongoing digital marketing and e-commerce operations in Poland. |
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Buyer Intent: Companies Evaluating Infinity Group Services
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