Scorzè, 30037,
Italy
KLF Italia Italy
KLF Italia Italy, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. KLF Italia Italy collaboration with software players such as NFON empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| KLF Italia Italy | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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De Rigo | Manufacturing | 3300 | $800M | Italy | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | 2019 | In 2019 De Rigo selected NFON Cloudya as its PBX, VoiP and Phone Systems solution to modernize telephony and contact center capabilities across the organization. The initiative targeted reducing telephony costs and enabling remote working for staff at headquarters and 17 commercial branches in Italy. The implementation combined NFON Cloudya cloud PBX features with NFON Contact Center capabilities to deliver multichannel agent handling. Configuration work emphasized cloud call routing, agent queueing and remote agent connectivity consistent with PBX, VoiP and Phone Systems functional workflows. KLF Italia Italy served as the implementation partner and executed a phased roll-out that went live starting June 2020. Operational coverage included corporate telephony and contact center services supporting sales and customer service functions across headquarters and the 17 Italian branches. Governance centered on staged cutovers and agent onboarding to maintain continuity during the move to hosted telephony, with KLF Italia Italy implementing NFON Cloudya and NFON Contact Center capabilities for multichannel agent handling. Project outcomes explicitly included reduced telephony costs and enabled remote working across the specified sites. |
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Buyer Intent: Companies Evaluating KLF Italia Italy Services
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