KLF Italia Italy
Via Piersanti Mattarella, 69,
Scorzè, 30037,
Italy
Scorzè, 30037,
Italy
39 041-448-758
Communications
KLF Italia Italy
List of Software Implementations where KLF Italia Italy is Reseller or System Integrator
KLF Italia Italy, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. KLF Italia Italy collaboration with software players such as NFON empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
KLF Italia Italy is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| KLF Italia Italy | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | Collaboration |
| KLF Italia Italy | NFON | NFON Contact Center | Call Center | CRM |
List of Software Implementations where KLF Italia Italy is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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De Rigo | Manufacturing | 3300 | $800M | Italy | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | 2019 |
In 2019 De Rigo selected NFON Cloudya as its PBX, VoiP and Phone Systems solution to modernize telephony and contact center capabilities across the organization. The initiative targeted reducing telephony costs and enabling remote working for staff at headquarters and 17 commercial branches in Italy.
The implementation combined NFON Cloudya cloud PBX features with NFON Contact Center capabilities to deliver multichannel agent handling. Configuration work emphasized cloud call routing, agent queueing and remote agent connectivity consistent with PBX, VoiP and Phone Systems functional workflows.
KLF Italia Italy served as the implementation partner and executed a phased roll-out that went live starting June 2020. Operational coverage included corporate telephony and contact center services supporting sales and customer service functions across headquarters and the 17 Italian branches.
Governance centered on staged cutovers and agent onboarding to maintain continuity during the move to hosted telephony, with KLF Italia Italy implementing NFON Cloudya and NFON Contact Center capabilities for multichannel agent handling. Project outcomes explicitly included reduced telephony costs and enabled remote working across the specified sites.
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De Rigo | Manufacturing | 3300 | $800M | Italy | NFON | NFON Contact Center | Call Center | 2019 |
In 2019, De Rigo decided to modernize its customer-service operations and selected NFON Contact Center in the Call Center category. The decision targeted De Rigo Vision in Italy and defined a program to consolidate telephony and extend multichannel customer engagement for customer-service and post-sales support functions.
The implementation deployed NFON's Ncontact Center to enable multichannel handling including Web and SMS, with planned Chat and WhatsApp channels, and to centralize approximately 300 extensions. Configuration work focused on multichannel routing and unified extension management to provide a consistent agent experience across channels and reduce telephony fragmentation.
Installation began in June 2020 with partner KLF Italia in Italy leading the rollout and technical deployment. Operational coverage emphasized customer-service teams and post-sales support, with the platform used to unify inbound handling and streamline agent queuing and call distribution across the consolidated estate.
The case study explicitly references Ncontact Center usage and reports outcomes tied to the implementation, including reduced telephony costs and improved post-sales support responsiveness. Governance and rollout followed a partner-led installation timeline beginning June 2020, aligning platform configuration with customer-service workflows and operational requirements.
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IT Decision Makers and Key Stakeholders at KLF Italia Italy
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Buyer Intent: Companies Evaluating KLF Italia Italy Services
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KLF Italia Italy System Integrator / VAR Profile
KLF Italia Italy is a system integrator and technology consulting firm headquartered in Scorzè, Italy, with approximately 25 employees and annual revenues of $6M.
KLF Italia Italy implements and supports enterprise applications across markets such as Collaboration and CRM.
APPS RUN THE WORLD tracks 2 verified KLF Italia Italy software implementations across industries and regions, including: De Rigo where KLF Italia Italy implemented NFON Cloudya, and De Rigo where KLF Italia Italy implemented NFON Contact Center.
KLF Italia Italy has a strategic VAR/SI partnership with NFON, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing KLF Italia Italy partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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