Norderstedt, 22844,
Germany
Lufthansa Industry Solutions
Lufthansa Industry Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Lufthansa Industry Solutions collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Lufthansa Industry Solutions | SAP | SAP Build Process Automation | Robotic Process Automation | PaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Lufthansa Technik | Aerospace and Defense | 24499 | $8.2B | Germany | SAP | SAP Build Process Automation | Robotic Process Automation | 2023 |
In 2023, Lufthansa Technik deployed SAP Build Process Automation in Germany to streamline material logistics for defective aircraft parts. The implementation applied Robotic Process Automation to orchestrate end-to-end data flow across logistics and supply chain operations.
Lufthansa Technik configured SAP Build Process Automation to automate data collection and updates across SAP ECC, external APIs, web portals, and Excel spreadsheets, centralizing routine transaction handling and status updates. The deployment emphasized reusable bot templates and workflow orchestration to standardize the logistics and supply chain process for defective parts. SAP Build Process Automation was used for task automation, rule-based decision steps, and process sequencing to reduce manual touchpoints.
Integration architecture included direct connectivity to SAP ECC and deployment on SAP BTP to host automation runtimes and manage lifecycle. Connectors and API integrations bridged web portals and Excel-based workstreams, enabling automated inputs to SAP ECC without manual transcription. Operational coverage targeted material logistics in Germany, supporting maintenance and supply chain teams responsible for defective aircraft components.
The project was executed with guidance from SAP Services and Lufthansa Industry Solutions, who supported implementation and template reuse strategies. The rollout produced reusable automation templates intended for replication across other logistics processes, and it increased transaction volume by over 40 percent while maintaining a similar headcount. Governance focused on workflow standardization, template governance, and integration controls between SAP ECC and SAP BTP.
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Buyer Intent: Companies Evaluating Lufthansa Industry Solutions Services
- The Federal Aviation Administration, a United States based Government organization with 45000 Employees
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