Stockport, SK6 2,
United Kingdom
m-hance
m-hance, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. m-hance collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| m-hance | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| m-hance | Microsoft | Microsoft Dynamics GP | ERP Financial | ERP Financial Management |
| m-hance | Microsoft | Microsoft Dynamics CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Equality Solutions | Professional Services | 100 | $16M | United Kingdom | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2023 |
In 2023, Equality Solutions implemented Microsoft Dynamics 365 Business Central as its ERP Financial system, migrating from Microsoft Dynamics GP to unify finance across its group. The initial cutover migrated five eQS companies on 1st September 2023, with a phased plan to onboard the remaining three companies by 1st September 2024, reflecting a structured multi-entity consolidation driven by acquisitions and geographic expansion to London, Halifax, and Tavistock.
The deployment of Microsoft Dynamics 365 Business Central emphasized core financial management and accounts payable automation, with configuration focused on invoice processing, approval workflows, and bank posting routines. eQS implemented Continia for document capture and AP efficiency, m-Bank for banking integration, and Power BI for live pull reporting, reducing reliance on pushed reports and increasing manager access to near real time financial data.
Integrations were anchored by the mhance delivery model, mhance serving as the systems integrator for the project and providing ongoing configuration and resolution support. The implementation covered the central finance function across the eQuality Solutions Group portfolio of six companies, aligning transactional processing, chart of accounts design, and reporting structures to support a single instance accounting posture common to ERP Financial rollouts.
Governance and process changes accompanied the technical deployment, including formalized approval workflows for purchase invoices and authorisations and a phased migration governance to manage company cutovers. mhance's working relationship with eQS enabled issue resolution during go live, and the rollout approach prioritized live pull reporting for managers to reduce the burden on the finance team.
Early operational outcomes explicitly reported include improved processing of purchase invoices and faster authorisations through workflows. Anticipated benefits stated by eQS include increased productivity, time savings from reduced manual tasks, better insights into customers, and more informed decision making due to improved data access.
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Koninklijke BAM Groep N.V. | Professional Services | 21300 | $8.3B | Netherlands | Microsoft | Microsoft Dynamics CRM | CRM | 2011 |
In 2011, Koninklijke BAM Groep N.V. deployed Microsoft Dynamics CRM in the CRM category for BAM International. M-Hance was engaged as the system integrator to support configuration and rollout across BAM International with a strategic focus on Sub Saharan Africa and Latin America, and a named responsibility for system administration to translate corporate strategy into CRM behavior.
The Microsoft Dynamics CRM implementation emphasized business development and strategic market coverage, mapping corporate and regional strategies into CRM entities and workflows. Functional capabilities included account and contact management, opportunity pipelines and sales stage tracking, custom market analysis records for new countries and products, collaboration records to support intercompany product development, and event and networking activity capture to document conference and trade association engagement.
Operational coverage centered on BAM International business development, regional management teams, product development liaisons and senior management who used Microsoft Dynamics CRM to funnel strategy into actionable pipelines. Governance activities included establishing CRM configuration standards to reflect the Royal BAM Group strategy, defining processes to streamline new product introduction within the CRM workflow, and assigning the system administrator Microsoft Dynamics CRM role to maintain alignment between business development goals and system configuration.
The implementation narrative documents how Microsoft Dynamics CRM served as the mechanism to encourage cooperation between regions and operating companies, to capture market intelligence for Sub Saharan Africa and Latin America, and to institutionalize strategy translation into the CRM platform under M Hance supported administration.
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New Tribes Mission UK | Non Profit | 20 | $2M | United Kingdom | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2023 |
In 2023 New Tribes Mission UK upgraded its finance platform to Microsoft Dynamics 365 Business Central, implementing a targeted ERP Financial solution to support its UK headquarters and overseas missionary operations. The project replaced Microsoft Dynamics GP and was delivered by m-hance to align accounting with nonprofit program accounting needs.
The deployment of Microsoft Dynamics 365 Business Central focused on core financial management modules, including general ledger, accounts payable and receivable, budgeting and period reporting, and fund and program accounting typical of ERP Financial systems. Configuration work emphasized a nonprofit chart of accounts and project-level tracking to reflect mission activities such as language literacy programs, health initiatives, and socio-economic projects.
m-hance led the upgrade and configuration effort, provisioning role-based access and adapting workflows for a small finance team inside a 20 person charity that manages payments and accounting for workers in the UK and overseas. Governance activity centered on chart of accounts redesign, month end procedure alignment, and training for finance staff to manage multi-jurisdictional transactions and program reporting using Microsoft Dynamics 365 Business Central.
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Healthcare | 350 | $15M | United Kingdom | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2024 |
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Non Profit | 325 | $26M | United Kingdom | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2023 |
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Buyer Intent: Companies Evaluating m-hance Services
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