Nexon Asia Pacific
60-70 Parramatta Rd,
Summer Hill, 2130, NSW,
Australia
Summer Hill, 2130, NSW,
Australia
61 1300 800 000
Professional Services
Nexon Asia Pacific
List of Software Implementations where Nexon Asia Pacific is Reseller or System Integrator
Nexon Asia Pacific, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Nexon Asia Pacific collaboration with software players such as Microsoft, Genesys and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Nexon Asia Pacific is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Nexon Asia Pacific | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Nexon Asia Pacific | Genesys | Genesys SMS Messaging | Customer Engagement | CRM |
List of Software Implementations where Nexon Asia Pacific is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Subway Australia | Retail | 1200 | $150M | Australia | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2021 |
In 2021, Subway Australia engaged Nexon Asia Pacific in a five-year agreement to deploy Microsoft Dynamics 365 Business Central as part of a management systems refresh for Independent Purchasing Company (IPC) Asia Pacific. The engagement centers on the Microsoft Dynamics 365 platform and explicitly includes Microsoft Dynamics 365 customer service, Microsoft Portals, Business Central, Power BI and Power Apps, with the ERP Financial scope driven by IPC Asia Pacific governance.
The deployment of Microsoft Dynamics 365 Business Central addresses core ERP Financial functions, including accounting, procurement and purchase order control, inventory and supply chain financial workflows, and integrated cost calculation capabilities. Configuration work emphasized common Business Central capabilities aligned to franchise cooperative operations, while Power BI and Power Apps were provisioned to support reporting, dashboards and lightweight process automation across purchasing and finance teams.
Integrations are specified to connect the new management system to multiple operational touchpoints, covering supply chain and deliveries, retail technology and loyalty systems, communications, contracts and procurement teams, and a sandwich cost calculator that determines the cost of any six inches or footlong product. The implementation is scoped to support IPC Asia Pacific as the purchasing, supply chain and services company for more than 3400 Subway restaurants across the Asia Pacific region, aligning transaction flows between restaurant-level retail systems and centralized purchasing ledgers.
Nexon Asia Pacific was selected following a market review process and is contracted to deploy and manage the Microsoft Dynamics 365 suite for IPC, establishing centralized management, system administration and ongoing support under a cooperative governance model. Rollout planning and operational ownership are positioned under IPC Asia Pacific to coordinate franchisee cooperation on contracts, procurement policies and technology support, with Nexon responsible for platform delivery and managed services during the five-year term.
The new Microsoft Dynamics 365 Business Central implementation is designed to unify accounting, procurement, supply chain and retail technology touchpoints within an ERP Financial framework, and to surface cost and contract information through Power BI and portals to franchise stakeholders. The narrative and scope emphasize integrated management across finance and operational functions rather than isolated point solutions.
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University Of Western Sydney | Education | 2401 | $594M | Australia | Genesys | Genesys SMS Messaging | Customer Engagement | 2022 |
In 2022 University Of Western Sydney implemented Genesys SMS Messaging as part of a Genesys Cloud deployment to consolidate 12 campus contact centres and enable omnichannel student engagement, aligning the program within the Customer Engagement category. The program targeted centralized student communications across multiple campus sites and brought two-way SMS capability into core contact centre workflows.
Deployment was delivered with Nexon Asia Pacific and commenced in December 2022, with the first contact centre going live in January 2023. The implementation configured Genesys SMS Messaging for two-way SMS campaigns, omnichannel routing and session orchestration, and instrumented targeted SMS outreach to support admissions, student services and broader student engagement workflows.
Operationally the deployment unified communications across 12 campus contact centres, enabling contact routing and campaign orchestration for student communications. Outcomes reported include a 45% reduction in abandoned calls and generation of more than 10,000 SMS conversations, alongside improved response times and the ability to run targeted SMS outreach across the university contact centre estate.
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IT Decision Makers and Key Stakeholders at Nexon Asia Pacific
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Buyer Intent: Companies Evaluating Nexon Asia Pacific Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Nexon Asia Pacific software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Nexon Asia Pacific System Integrator / VAR Profile
Nexon Asia Pacific is a system integrator and technology consulting firm headquartered in Summer Hill, Australia, with approximately 600 employees and annual revenues of $23M.
Nexon Asia Pacific implements and supports enterprise applications across markets such as ERP Financial Management and CRM.
APPS RUN THE WORLD tracks 2 verified Nexon Asia Pacific software implementations across industries and regions, including: Subway Australia where Nexon Asia Pacific implemented Microsoft Dynamics 365 Business Central, and University Of Western Sydney where Nexon Asia Pacific implemented Genesys SMS Messaging.
Nexon Asia Pacific has a strategic VAR/SI partnership with Microsoft and Genesys, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Nexon Asia Pacific partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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