Paris, 92300,
France
Notion Edge
Notion Edge, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Notion Edge collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Notion Edge | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Notion Edge | SAP | SAP S/4 HANA | ERP Financial | ERP Financial Management |
| Notion Edge | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Notion Edge | SAP | SAP Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Manufacturing | 200 | $35M | France | SAP | SAP Service Cloud | Customer Support | 2018 | In 2018 Prevost implemented SAP Service Cloud within its Customer Support environment to modernize CRM capabilities for international sales and service teams. The SAP Service Cloud deployment was provisioned by Notion Edge and oriented toward a cloud native, device agnostic CRM experience accessible from any location, supporting the vendor SAP product footprint. Prevost moved to SAP Sales and Service Cloud after its previous CRM was no longer suited to the needs of its international sales organization. The implementation focused on making a user friendly, powerful CRM available to salespeople across France, Germany, Spain, Italy, the United Kingdom, and the United States, while aligning customer and service interactions with the companys three logistical bases that serve customers in over 80 countries. Configuration emphasized Customer Support capabilities typical of the category, including account and contact management, case and ticket handling, service interaction tracking, and mobile CRM functionality to support field and remote sales users. SAP Service Cloud was configured to support sales support workflows and service case lifecycle management, and to centralize customer records and interaction histories for cross regional visibility. Governance changes accompanied the rollout to standardize service workflows and centralize customer data across Prevosts sales and service functions, enabling consistent daily usage by sales teams. The deployment helped salespeople in their daily tasks by providing an accessible CRM interface and consolidated service processes, while Notion Edge led the implementation and delivery of the SAP Service Cloud solution. | |
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Manufacturing | 1000 | $230M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2019 | In 2019 BMI France deployed SAP Sales Cloud (ex CallidusCloud) to consolidate CRM capabilities under the Apps Category Sales Automation,Sales Engagement and to improve customer experience and satisfaction. The deployment was executed with implementation partner Notion Edge and targeted BMI Group operations in France as a focal point of a multi-country rollout strategy. SAP Sales & Service Cloud was configured to support core sales and service modules, including lead management, case and complaints management, sales engagement workflows, and digital document management. The implementation followed a System Core Model approach to structure and automate sales and marketing processes, and to enforce master data governance for products, customers, and contacts. The solution was integrated into the broader SAP landscape, linking lead to cash processes from SAP Sales & Service Cloud through cash collection in SAP S/4 Hana, and incorporating manufacturing and quality process touchpoints. Cross-department collaboration was enabled through a Google integration, and the platform centralized shared digitalized documents such as visit reports, pictures, court decisions, and insurance requests. The operational rollout covered France, UK Ireland, the Nordics, and Poland and supported more than 150 sales representatives, including direct and indirect channel interactions. Governance activities focused on harmonizing sales processes to facilitate mergers and acquisitions and subsequent integrations, standardizing customer complaints handling, and improving master data management across the organization. The System Core Model provided a repeatable configuration baseline to reduce complexity in the IT landscape and to accelerate future site or country deployments. As a result of the SAP Sales Cloud implementation, SAP Sales & Service Cloud was deployed across the named countries, a centralized data model for products, customers, and contacts was established, cross-department collaboration was improved via Google integration, and the global lead to cash process is managed end to end in SAP including manufacturing and quality processes. The rollout also enhanced interaction between direct and indirect sales representatives, enabled shared digital document workflows, and improved monitoring of calls for tenders. | |
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Manufacturing | 221 | $25M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 | ||
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Manufacturing | 40 | $7M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 |
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Manufacturing | 200 | $35M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2018 |
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Buyer Intent: Companies Evaluating Notion Edge Services
- Al-Futtaim Group, a United Arab Emirates based Professional Services organization with 33000 Employees
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