Paris, 92300,
France
Notion Edge
Notion Edge, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Notion Edge collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Notion Edge | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Notion Edge | SAP | SAP S/4 HANA | ERP Financial | ERP Financial Management |
| Notion Edge | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Notion Edge | SAP | SAP Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Batisec | Manufacturing | 40 | $7M | France | SAP | SAP Service Cloud | Customer Support | 2020 | In 2020, Batisec implemented SAP Service Cloud with Notion Edge to address limits in its existing CRM and to better structure sales and customer support processes. The deployment targeted Customer Support capabilities and CRM functions for the French manufacturer serving construction clients across France and Europe. The SAP Service Cloud implementation focused on core Customer Support functionality, including service ticketing, case management, customer interaction tracking, and service order orchestration aligned to Batisec’s commercial workflows. Configuration emphasized centralizing customer records and service workflows to support a customer base exceeding 13,000 accounts and an annual project volume of roughly 6,000 engagements. Notion Edge led the deployment and provisioned SAP Service Cloud across Batisec’s commercial and service teams, with operational coverage extending to two production plants and eight warehouses. The implementation emphasized workflow automation and shared customer visibility between sales and service functions to improve coordination of deliveries, site installations, and after-sales support for major accounts such as Bouygues, Eiffage, and Vinci. Governance and process work focused on standardizing procedures and improving cross-functional communication, reflecting Batisec’s prior efforts to computerize processes. Company leadership stated the existing CRM was showing its limits, and the SAP Sales & Service Cloud CRM deployment is reported to have strengthened client relationships while structuring internal sales and support operations. | |
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Batisec | Manufacturing | 40 | $7M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 | In 2020, Batisec implemented SAP Sales Cloud (ex CallidusCloud) to establish a scalable CRM foundation to support rapid commercial growth. Batisec is a French manufacturer of construction site protections serving major construction clients and more than 13,000 customers across France and Europe, operating two production plants and eight warehouses with approximately 50 employees. Notion Edge configured SAP Sales Cloud (ex CallidusCloud) to deliver core Sales Automation,Sales Engagement functionality, emphasizing account and contact management, opportunity management, configurable quoting and price book support, activity and task automation, and sales engagement workflows. Configuration focused on standardizing sales processes, instituting pipeline and territory management, and enabling structured lead-to-order workflows aligned to both commercial and after-sales teams. The implementation by Notion Edge provisioned a centralized CRM instance used by sales and customer support to improve inter-team communication and process consistency, with system configuration supporting both sales and service use cases. Governance centered on process standardization and computerized workflows to better structure operations across Batisec’s commercial organization and customer support functions, reflecting the company’s stated objective to support growth and facilitate communication between teams. | |
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Prevost | Manufacturing | 200 | $35M | France | SAP | SAP Service Cloud | Customer Support | 2018 | In 2018 Prevost implemented SAP Service Cloud within its Customer Support environment to modernize CRM capabilities for international sales and service teams. The SAP Service Cloud deployment was provisioned by Notion Edge and oriented toward a cloud native, device agnostic CRM experience accessible from any location, supporting the vendor SAP product footprint. Prevost moved to SAP Sales and Service Cloud after its previous CRM was no longer suited to the needs of its international sales organization. The implementation focused on making a user friendly, powerful CRM available to salespeople across France, Germany, Spain, Italy, the United Kingdom, and the United States, while aligning customer and service interactions with the companys three logistical bases that serve customers in over 80 countries. Configuration emphasized Customer Support capabilities typical of the category, including account and contact management, case and ticket handling, service interaction tracking, and mobile CRM functionality to support field and remote sales users. SAP Service Cloud was configured to support sales support workflows and service case lifecycle management, and to centralize customer records and interaction histories for cross regional visibility. Governance changes accompanied the rollout to standardize service workflows and centralize customer data across Prevosts sales and service functions, enabling consistent daily usage by sales teams. The deployment helped salespeople in their daily tasks by providing an accessible CRM interface and consolidated service processes, while Notion Edge led the implementation and delivery of the SAP Service Cloud solution. | |
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Manufacturing | 200 | $35M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2018 |
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Manufacturing | 221 | $25M | France | SAP | SAP Service Cloud | Customer Support | 2020 |
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Manufacturing | 221 | $25M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 |
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Manufacturing | 1000 | $230M | France | SAP | SAP S/4 HANA | ERP Financial | 2019 |
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Manufacturing | 1000 | $230M | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Manufacturing | 1000 | $230M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2019 |
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Distribution | 3300 | $1.3B | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Buyer Intent: Companies Evaluating Notion Edge Services
- Al-Futtaim Group, a United Arab Emirates based Professional Services organization with 33000 Employees
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