Paris, 92300,
France
Notion Edge
Notion Edge, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Notion Edge collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Notion Edge | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Notion Edge | SAP | SAP S/4 HANA | ERP Financial | ERP Financial Management |
| Notion Edge | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Notion Edge | SAP | SAP Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Manufacturing | 221 | $25M | France | SAP | SAP Service Cloud | Customer Support | 2020 | ||
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Manufacturing | 40 | $7M | France | SAP | SAP Service Cloud | Customer Support | 2020 | In 2020, Batisec implemented SAP Service Cloud with Notion Edge to address limits in its existing CRM and to better structure sales and customer support processes. The deployment targeted Customer Support capabilities and CRM functions for the French manufacturer serving construction clients across France and Europe. The SAP Service Cloud implementation focused on core Customer Support functionality, including service ticketing, case management, customer interaction tracking, and service order orchestration aligned to Batisec’s commercial workflows. Configuration emphasized centralizing customer records and service workflows to support a customer base exceeding 13,000 accounts and an annual project volume of roughly 6,000 engagements. Notion Edge led the deployment and provisioned SAP Service Cloud across Batisec’s commercial and service teams, with operational coverage extending to two production plants and eight warehouses. The implementation emphasized workflow automation and shared customer visibility between sales and service functions to improve coordination of deliveries, site installations, and after-sales support for major accounts such as Bouygues, Eiffage, and Vinci. Governance and process work focused on standardizing procedures and improving cross-functional communication, reflecting Batisec’s prior efforts to computerize processes. Company leadership stated the existing CRM was showing its limits, and the SAP Sales & Service Cloud CRM deployment is reported to have strengthened client relationships while structuring internal sales and support operations. | |
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Automotive | 153000 | $30.9B | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 | In 2020, FORVIA implemented SAP Sales Cloud (ex CallidusCloud) to strengthen sales execution across its global automotive operations. The project focused on Sales Automation,Sales Engagement to centralize sales processes and improve the performance of sales teams across FORVIA's six Business Groups including Seating, Interiors, Clean Mobility, Electronics, Lighting and Lifecycle Solutions. The SAP Sales Cloud implementation emphasized opportunity and pipeline management, quote and pricing management, guided selling and activity based sales engagement workflows. Configuration included role based dashboards, territory assignment, sales process automation and mobile sales enablement to support field and corporate sellers. Implementation work included data model configuration and master data consolidation to align account and product structures with the deployed sales processes. Notion Edge led the technical implementation and managed systems integration and cutover activities to bring SAP Sales Cloud into FORVIA's operating environment. The engagement covered configuration, testing and staged rollout support for sales and presales teams within targeted business groups. Operational scope was enterprise wide across commercial functions, aligning sales engagement workflows with the group's global sales organization. Governance emphasized standardized sales processes, centralized configuration control and a program of adoption support to drive consistent use of SAP Sales Cloud. The stated outcome was improved sales team performance through Sales Automation,Sales Engagement capabilities delivered by SAP Sales Cloud (ex CallidusCloud). | |
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Manufacturing | 221 | $25M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 |
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Manufacturing | 40 | $7M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 |
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Buyer Intent: Companies Evaluating Notion Edge Services
- Al-Futtaim Group, a United Arab Emirates based Professional Services organization with 33000 Employees
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