Tokyo, 108-8019,
Japan
NTT Comware
NTT Comware, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NTT Comware collaboration with software players such as NTT Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| NTT Comware | NTT Group | NTT COMWARE Follow | Workforce Management | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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JAPAN POST BANK Co. | Banking and Financial Services | 12219 | $15.3B | Japan | NTT Group | NTT COMWARE Follow | Workforce Management | 2015 |
In 2015, JAPAN POST BANK Co. selected NTT COMWARE Follow for Workforce Management as the platform to standardize time and attendance capture across the bank. The selection initiated a multi‑phase program that began with pilot deployments in model centers and progressed to a company wide rollout completed with systems live across all sites in February 2017.
NTT COMWARE Follow was implemented with IC card based clocking hardware integrated into the application to capture employee attendance data, and configured to provide centralized attendance management and a payroll interface. Functional emphasis was on automated time capture and attendance record consolidation, aligning clocking endpoints with the Follow application for consistent data ingestion.
Deployment architecture centered on distributed clocking terminals at model centers feeding a centralized NTT COMWARE Follow instance, with NTT Comware acting as the implementation partner. Integrations explicitly included the payroll interface to move attendance data into payroll processing, and the rollout covered all operational sites of JAPAN POST BANK.
Governance and operational changes included a staged rollout plan from model centers to all sites, operationalizing IC card clocking and standardizing attendance workflows across HR and payroll functions. The program achieved paperless operations and improved HR efficiency according to the implementation notes, with NTT COMWARE Follow serving as the bank wide Workforce Management system.
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Kintetsu Japan | Transportation | 6700 | $10.9B | Japan | NTT Group | NTT COMWARE Follow | Workforce Management | 2006 |
In 2006, Kinki Nippon Railway (Kintetsu) deployed NTT COMWARE Follow to centralize workforce time and attendance across its operations and to improve operational safety and compliance. The implementation used NTT COMWARE Follow as a Workforce Management platform, with NTT Comware acting as the system integrator and NTT Group as the vendor coordinating delivery and support.
The deployment focused on centralized time capture and attendance aggregation, consolidation of attendance data, and operational reporting capabilities typical of Workforce Management solutions. The implementation narrative identifies core functional capabilities implemented, including time and attendance recording, aggregated workforce attendance data stores, and reporting feeds used by HR and operations to monitor shifts and compliance.
By 2009 the solution was extended into core transport and operational attendance systems, integrating operational attendance workflows with the centralized attendance repository and broadening the system coverage to more than 8,000 employees. The rollout encompassed HR and frontline operations across Kintetsu’s transport business, aligning attendance data flows to support operational safety processes and HR reporting requirements.
Governance and operational change centered on centralized attendance data management and streamlined HR and operational reporting, with NTT Comware managing the phased implementation and extensions. Outcomes explicitly reported include consolidated attendance records for over 8,000 employees and streamlined HR and operational reporting, together with stated improvements in operational safety and compliance.
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Buyer Intent: Companies Evaluating NTT Comware Services
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