Optimum
104 The Leather Market, 11-13 Weston Street,
London, SE1 3ER,
United Kingdom
London, SE1 3ER,
United Kingdom
44 20 7234-0380
Professional Services
Optimum
List of Software Implementations where Optimum is Reseller or System Integrator
Optimum, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Optimum collaboration with software players such as Grosvenor Technology, Oracle and UNIT4 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Optimum is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Optimum | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| Optimum | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
| Optimum | Microsoft | Microsoft Dynamics 365 Marketing | Marketing Automation | CRM |
| Optimum | Microsoft | Microsoft Dynamics 365 Warehouse Management | Warehouse Management | SCM |
| Optimum | IFS | IFS Cloud ERP | ERP Financial | ERP |
| Optimum | Oracle | Oracle JD Edwards EnterpriseOne Transportation Management | Transportation Management | SCM |
| Optimum | UNIT4 | Unit4 HCM | Core HR | HCM |
| Optimum | UNIT4 | Unit4 Payroll | Payroll | HCM |
| Optimum | UNIT4 | Unit4 ERPx | ERP Financial | ERP |
| Optimum | UNIT4 | Unit4 Procurement | Procurement | Procurement |
| Optimum | Microsoft | Microsoft Dynamics AX - HR Onboarding Module | Onboarding | HCM |
| Optimum | Grosvenor Technology | Grosvenor GT Clocks | Time Clock (Hardware) | HCM |
List of Software Implementations where Optimum is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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ERMCO ECI | Distribution | 3400 | $400M | United States | Grosvenor Technology | Grosvenor GT Clocks | Time Clock (Hardware) | 2018 |
In 2022, ERMCO ECI deployed Grosvenor GT Clocks as a Time Clock (Hardware) solution to address persistent false reads and shift change bottlenecks at its manufacturing sites. The deployment targeted ERMCO ECI plants in Tennessee and the company’s 1,100 production workforce, focusing on time and attendance accuracy for a major oil-filled transformer manufacturer in the United States.
The implementation configured Grosvenor GT Clocks with modular hardware and multiple authentication modes, including a frictionless Suprema biometric reader and a PIN fallback for roughly 5 percent of employees who lack usable fingerprints, with facial recognition available as an option. The Grosvenor GT Clocks installation emphasized an intuitive terminal interface and streamlined employee enrolment workflows to reduce clocking friction and support plant-floor use where greasy or damaged fingerprints had previously caused failures.
Operational architecture included ruggedized terminals designed for manufacturing environments and remote terminal diagnostics to enable feature installation and repair administration without physically removing devices from the plant. The remote interface also provided administrative access for diagnostics and virtual tutorials, reducing the need for on-site maintenance and addressing prior reliability issues such as frequent returns for repair and an incident tied to an IP address change.
Governance and process changes centered on HR maintaining biometric-first authentication while excluding swipe cards to prevent buddy punching, and on managers spending less time on terminal cleaning and hardware returns. Outcomes reported by the deployment include more than a 50 percent reduction in read failure rates and queueing during shift change, elimination of frequent hardware returns, and simplified enrolment and clock in out processing using Grosvenor GT Clocks as the Time Clock (Hardware) tool for ERMCO ECI time and attendance.
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Forterra | Professional Services | 10 | $2M | Singapore | Oracle | Oracle JD Edwards EnterpriseOne Transportation Management | Transportation Management | 2017 |
In 2017, Forterra implemented Oracle JD Edwards EnterpriseOne Transportation Management to modernize and consolidate finance, manufacturing, inventory and logistics across its UK sites. The deployment targeted multiple manufacturing locations and embedded transportation planning within a broader supply chain consolidation program.
The implementation configured Oracle JD Edwards EnterpriseOne modules for financials, manufacturing order management, inventory control and the Transportation Management transport modules, aligning order to ship workflows, shipment staging and carrier selection processes. Configuration emphasized process orchestration between production scheduling and outbound logistics to support manufacturing site operations.
Optimum provided training and rollout support, delivering structured go live stabilization and user adoption activities across sites. Operational coverage included finance, operations, supply chain and warehouse teams at Forterra's UK manufacturing locations.
Oracle JD Edwards EnterpriseOne Transportation Management functioned as the transport orchestration layer within the consolidated application footprint, supporting transport execution and visibility as part of inventory and logistics workflows. The engagement improved user adoption and go live stabilization across multiple manufacturing locations.
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King's College London | Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 Procurement | Procurement | 2025 |
In 2025 King's College London implemented Unit4 Procurement as part of a broader Unit4 ERP and CoreHR program to support procurement and finance operations. The deployment covered 8,500 users across five London campuses and was coordinated alongside earlier introductions of the Unit4 Finance, Projects and Cash Management suites and a phased CoreHR rollout.
The Unit4 Procurement implementation was configured to align with KCL's bespoke Unit4 ERP build, with functional emphasis on requisitioner workflows and core finance procurement controls. Deliverables included interactive and passive eLearning, hands-on classroom courses for core finance users, auditorium roadshow sessions for large requisitioner groups, plus reference guides, quick cards and trainer packs tailored to specific workstreams.
Optimum acted as the implementation partner for user adoption and training, scoping user needs across multiple departmental stakeholder groups and creating a menu of procurement and HR topics for targeted selection by teams. The Unit4 Procurement deployment was positioned to operate within the Unit4 ERP suite, coordinating procurement transaction flows with finance and project accounting modules and supporting downstream HR and payroll processes where procurement-related approvals and requisitions intersected with departmental staffing activities.
Governance and rollout emphasized internal capability transfer and sustained user adoption, Optimum delivered skill the trainer sessions to upskill KCL’s internal trainers and business champions, establishing consistent delivery styles and a process for maintaining training materials as the system evolves. The partnership continued post go-live with Optimum providing refresher training for HR and payroll teams and designing training for the subsequent recruitment module rollout, reflecting an ongoing operational training and governance model for the Procurement application.
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 HCM | Core HR | 2025 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 Payroll | Payroll | 2025 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 ERPx | ERP Financial | 2025 |
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Distribution | 200 | $279M | United Kingdom | Microsoft | Microsoft Dynamics AX - HR Onboarding Module | Onboarding | 2009 |
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Life Sciences | 1200 | $197M | United Kingdom | IFS | IFS Cloud ERP | ERP Financial | 2019 |
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IT Decision Makers and Key Stakeholders at Optimum
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Buyer Intent: Companies Evaluating Optimum Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Optimum software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
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Optimum System Integrator / VAR Profile
Optimum is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 35 employees and annual revenues of $4M.
Optimum implements and supports enterprise applications across markets such as HCM, SCM, Procurement and ERP.
APPS RUN THE WORLD tracks 8 verified Optimum software implementations across industries and regions, including: ERMCO ECI where Optimum implemented Grosvenor GT Clocks, Forterra where Optimum implemented Oracle JD Edwards EnterpriseOne Transportation Management, and King's College London where Optimum implemented Unit4 Procurement.
Optimum has a strategic VAR/SI partnership with Grosvenor Technology, Oracle, UNIT4, Microsoft and IFS, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Optimum partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Optimum dataset, verified system implementations, and related deployment insights.