London, SE1 3ER,
United Kingdom
Optimum
Optimum, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Optimum collaboration with software players such as Microsoft, Grosvenor Technology and Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Bromford Flagship | Non Profit | 1800 | $821M | United Kingdom | Microsoft | Microsoft Dynamics 365 Human Resources | Core HR | 2018 |
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Bromford Flagship | Non Profit | 1800 | $821M | United Kingdom | Microsoft | Microsoft Dynamics 365 Payroll | Payroll | 2018 |
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ERMCO ECI | Distribution | 3400 | $400M | United States | Grosvenor Technology | Grosvenor GT Clocks | Time Clock (Hardware) | 2018 |
In 2022, ERMCO ECI deployed Grosvenor GT Clocks as a Time Clock (Hardware) solution to address persistent false reads and shift change bottlenecks at its manufacturing sites. The deployment targeted ERMCO ECI plants in Tennessee and the company’s 1,100 production workforce, focusing on time and attendance accuracy for a major oil-filled transformer manufacturer in the United States.
The implementation configured Grosvenor GT Clocks with modular hardware and multiple authentication modes, including a frictionless Suprema biometric reader and a PIN fallback for roughly 5 percent of employees who lack usable fingerprints, with facial recognition available as an option. The Grosvenor GT Clocks installation emphasized an intuitive terminal interface and streamlined employee enrolment workflows to reduce clocking friction and support plant-floor use where greasy or damaged fingerprints had previously caused failures.
Operational architecture included ruggedized terminals designed for manufacturing environments and remote terminal diagnostics to enable feature installation and repair administration without physically removing devices from the plant. The remote interface also provided administrative access for diagnostics and virtual tutorials, reducing the need for on-site maintenance and addressing prior reliability issues such as frequent returns for repair and an incident tied to an IP address change.
Governance and process changes centered on HR maintaining biometric-first authentication while excluding swipe cards to prevent buddy punching, and on managers spending less time on terminal cleaning and hardware returns. Outcomes reported by the deployment include more than a 50 percent reduction in read failure rates and queueing during shift change, elimination of frequent hardware returns, and simplified enrolment and clock in out processing using Grosvenor GT Clocks as the Time Clock (Hardware) tool for ERMCO ECI time and attendance.
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Professional Services | 10 | $2M | Singapore | Oracle | Oracle JD Edwards EnterpriseOne Transportation Management | Transportation Management | 2017 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 HCM | Core HR | 2025 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 Payroll | Payroll | 2025 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 ERPx | ERP Financial | 2025 |
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Education | 8500 | $1.6B | United Kingdom | UNIT4 | Unit4 Procurement | Procurement | 2025 |
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Construction and Real Estate | 275 | $25M | United Kingdom | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2025 |
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Non Profit | 1352 | $548M | United Kingdom | Microsoft | Microsoft Dynamics 365 Human Resources | Core HR | 2020 |
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Buyer Intent: Companies Evaluating Optimum Services
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