Pune, 411016,
India
Persistent Systems
Persistent Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Persistent Systems collaboration with software players such as Kore.ai, Google and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Persistent Systems | Kore.ai | Kore.ai | Chatbots and Conversational AI | AI-Powered Application |
| Persistent Systems | Google Cloud Armor Network Security | DDoS Protection | CyberSecurity |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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AGCO Corporation | Manufacturing | 27900 | $14.4B | United States | Kore.ai | Kore.ai | Chatbots and Conversational AI | 2023 |
In 2023, AGCO Corporation implemented Kore.ai as part of a Chatbots and Conversational AI initiative to digitize customer service for its global parts operations. The deployment focused on using Kore.ai conversational agents to automate customer inquiries and standardize parts support workflows across multiple regions.
Kore.ai was configured with core conversational modules including natural language understanding, intent classification, dialogue management, multilingual support, and knowledge base connectors to surface parts information and process standard service tasks. The implementation leveraged Kore.ai platform orchestration for agent handoff and session management consistent with enterprise conversational AI practices.
Persistent Systems served as the system integrator and execution partner, delivering the worldwide project and providing the technical implementation expertise cited by AGCO leadership. The rollout targeted AGCO’s global parts customer service organization and established a repeatable pattern for extending Kore.ai capabilities into adjacent business functions.
Project governance was led by AGCO strategic program leadership, including Thierry Martini in a Global Parts program lead role, with Persistent Systems accountable for delivery. AGCO reported successful delivery of the unique, companywide Conversational AI program and signaled intent to expand Kore.ai implementations to other departments.
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IndiaMART | Retail | 5384 | $140M | India | Google Cloud Armor Network Security | DDoS Protection | 2023 |
In 2023, IndiaMART implemented Google Cloud Armor Network Security to protect its high-traffic e-commerce properties. The deployment was focused on India-based sites and expanded protection across multiple domains to address persistent scraping, automated bots, and application-layer attack traffic within the companys online marketplace.
The Google Cloud Armor Network Security implementation used DDoS Protection capabilities including application-layer rule sets, adaptive request filtering and rate limiting to block aggressive scrapers and bot activity. Configuration emphasized threat detection at the edge and enforcement of application-layer controls, and the deployment moved to an Enterprise subscription to obtain dedicated DDoS response support.
Persistent Systems served as the systems integrator during the rollout, coordinating configuration and phased expansion across domains and web properties. Operational coverage concentrated on the customer-facing web tier and site availability, aligning security operations and platform reliability teams to monitor and tune policies.
IndiaMART began formal evaluation in November 2023 and then broadened protection across domains, ultimately upgrading to an Enterprise plan to secure DDoS response assistance and reduce monthly costs by about US$1,000 per month. Reported outcomes included improved site stability and a reduction in malicious traffic, with governance centralized through security operations for ongoing policy management.
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Buyer Intent: Companies Evaluating Persistent Systems Services
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