power2Cloud
Corso Buenos Aires, 77,
Milan, 20124,
Italy
Milan, 20124,
Italy
39 02 4003 1397
Professional Services
power2Cloud
List of Software Implementations where power2Cloud is Reseller or System Integrator
power2Cloud, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. power2Cloud collaboration with software players such as Aircall empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
power2Cloud is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| power2Cloud | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | |
| power2Cloud | Google Sites | Web Content Management | Content Management | |
| power2Cloud | Aircall | Aircall | Call Center | CRM |
List of Software Implementations where power2Cloud is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Transportation | 31100 | $44.0B | United States | Aircall | Aircall | Call Center | 2024 | In 2024, Uber implemented Aircall to centralize voice operations for its customer support and operations teams. Aircall was provisioned as Uber's Call Center platform to provide cloud-based voice routing, agent telephony, and real-time call management across support channels. The implementation emphasized core Call Center capabilities including automatic call distribution, interactive voice response, call queuing, call recording, real-time monitoring, and analytics. power2Cloud led configuration and deployment activities, conducting pilot phases, agent provisioning, admin role configuration, and the establishment of routing rules and queue strategies aligned to contact center workflows. Deployment centered on cloud telephony and browser based agent consoles, with configuration for agent desktops, telephony provisioning, and supervisor monitoring to support centralized call handling across Uber support functions. The Aircall rollout targeted operational consistency in voice handling and included setup of monitoring streams and reporting dashboards typical for Call Center operations. Governance and operational controls were established with role based access, quality monitoring workflows, and phased rollouts to scale agent onboarding and administrative governance. power2Cloud coordinated training and operational handoff activities to embed Aircall into Uber's existing support processes. | |
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Transportation | 600 | $100M | France | Aircall | Aircall | Call Center | 2024 | In 2024, BlaBlaCar implemented Aircall as its Call Center platform. The Aircall deployment targeted the company’s customer support and operations teams in France, positioning Aircall as the primary telephony layer for inbound and outbound customer contact workflows. The implementation configured core Call Center capabilities, including inbound and outbound voice, interactive voice response, intelligent call routing and queuing, agent softphone provisioning, call recording, and analytics dashboards. Aircall was set up to support agent presence, click-to-dial workflows, and centralized call management across desktop and mobile agents, with configuration of IVR flows and supervisor monitoring. The technical architecture relied on Aircall’s cloud-native telephony platform with API-driven connectors, and the deployment was executed in partnership with power2Cloud. Integrations were implemented to surface call context and call logs into BlaBlaCar’s CRM and support tooling using Aircall APIs and connector frameworks, enabling unified caller metadata and session tracing. Rollout and governance were coordinated with power2Cloud and included staged agent onboarding, IVR script configuration, and role-based access controls for supervisors. Operational governance emphasized standardized call handling procedures and centralized reporting to support consistent customer service operations. |
Showing 11 to 12 of 12 entries
IT Decision Makers and Key Stakeholders at power2Cloud
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Buyer Intent: Companies Evaluating power2Cloud Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating power2Cloud software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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power2Cloud System Integrator / VAR Profile
power2Cloud is a system integrator and technology consulting firm headquartered in Milan, Italy, with approximately 25 employees and annual revenues of $2M.
power2Cloud implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 12 verified power2Cloud software implementations across industries and regions, including: Uber where power2Cloud implemented Aircall, and BlaBlaCar where power2Cloud implemented Aircall.
power2Cloud has a strategic VAR/SI partnership with Aircall, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing power2Cloud partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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