Milan, 20124,
Italy
power2Cloud
power2Cloud, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. power2Cloud collaboration with software players such as Aircall, Google and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| power2Cloud | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | |
| power2Cloud | Google Sites | Web Content Management | Content Management | |
| power2Cloud | Aircall | Aircall | Call Center | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Wealthsimple | Banking and Financial Services | 1500 | $750M | Canada | Aircall | Aircall | Call Center | 2024 | ||
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Value 11 Consulting | Professional Services | 30 | $3M | Malta | Aircall | Aircall | Call Center | 2021 | ||
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Uber | Transportation | 31100 | $44.0B | United States | Aircall | Aircall | Call Center | 2024 | In 2024, Uber implemented Aircall to centralize voice operations for its customer support and operations teams. Aircall was provisioned as Uber's Call Center platform to provide cloud-based voice routing, agent telephony, and real-time call management across support channels. The implementation emphasized core Call Center capabilities including automatic call distribution, interactive voice response, call queuing, call recording, real-time monitoring, and analytics. power2Cloud led configuration and deployment activities, conducting pilot phases, agent provisioning, admin role configuration, and the establishment of routing rules and queue strategies aligned to contact center workflows. Deployment centered on cloud telephony and browser based agent consoles, with configuration for agent desktops, telephony provisioning, and supervisor monitoring to support centralized call handling across Uber support functions. The Aircall rollout targeted operational consistency in voice handling and included setup of monitoring streams and reporting dashboards typical for Call Center operations. Governance and operational controls were established with role based access, quality monitoring workflows, and phased rollouts to scale agent onboarding and administrative governance. power2Cloud coordinated training and operational handoff activities to embed Aircall into Uber's existing support processes. | |
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Professional Services | 8500 | $5.1B | United States | Aircall | Aircall | Call Center | 2024 |
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Professional Services | 80 | $10M | United Kingdom | Aircall | Aircall | Call Center | 2024 |
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Professional Services | 20 | $2M | Italy | Aircall | Aircall | Call Center | 2021 |
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Professional Services | 30 | $3M | Italy | Aircall | Aircall | Call Center | 2022 |
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Retail | 926 | $367M | Italy | Google Sites | Web Content Management | 2016 |
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Professional Services | 100 | $11M | Italy | Aircall | Aircall | Call Center | 2022 |
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Professional Services | 4200 | $900M | Spain | Aircall | Aircall | Call Center | 2024 |
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Buyer Intent: Companies Evaluating power2Cloud Services
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