Nuremberg, 90461,
Germany
Prisma Informatik
Prisma Informatik, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Prisma Informatik collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Prisma Informatik | Microsoft | Microsoft Azure Logic Apps | iPaaS (Integration Platform as a Service) | PaaS |
| Prisma Informatik | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Prisma Informatik | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Prisma Informatik | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| Prisma Informatik | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| Prisma Informatik | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | Analytics and BI |
| Prisma Informatik | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Design Offices | Construction and Real Estate | 300 | $50M | Germany | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2022 |
In 2022, Design Offices implemented Microsoft Dynamics 365 Sales as part of a broader Microsoft Dynamics 365 cloud deployment to support rapid expansion across its 40 locations. The deployment targeted Sales Automation,Sales Engagement use cases to centralize customer engagement while pairing Dynamics 365 Sales with Dynamics 365 Business Central for accounting and purchasing processes.
The Microsoft Dynamics 365 Sales implementation focused on lead capture, qualification, automated recurring contract management and handoff to fulfillment workflows. Dynamics 365 Sales was configured to create sales orders that flow directly into Dynamics 365 Business Central where invoicing, accounts receivable and accounts payable are processed, enabling end to end quote to cash orchestration with a low degree of personalization and a rapid rollout timeline. The company reported that Business Central and related services were integrated within months, reflecting a deliberate configuration approach to minimize IT overhead.
Architecturally the solution was delivered in the Microsoft cloud, leveraging the Power Platform for workflow automation and citizen development, Power Automate for order and invoice workflows, Power BI for analytics, Power Apps for lightweight employee apps, and Azure services including Azure API Management and Azure Active Directory B2C for identity and API-driven mobile integration. Azure Logic Apps were used to move inventory and master data between Sales and Business Central, and mobile customer app data is served via specific APIs into custom native iOS and Android clients. Prisma Informatik supported the cloud migration and handled higher complexity consulting and development tasks.
Operationally the implementation covers sales, finance and purchasing teams across 300 users and 40 locations, with a compact internal support team of three Dynamics 365 specialists handling day to day operations. Governance emphasized centralized data, standardized workflows and role based access so that onboarding, room and workstation assignments, Teams access and digital whiteboard authorizations are provisioned as part of the sales to operations process. Design Offices reports leaner workflows, improved process transparency and faster booking and provisioning cycles, and continues to tailor the Dynamics 365 Sales and Business Central environment to evolving customer engagement and financial requirements.
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Design Offices | Construction and Real Estate | 300 | $50M | Germany | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2022 |
In 2022, Design Offices implemented Microsoft Dynamics 365 Business Central as its ERP Financial platform, deploying the application as part of an integrated Microsoft Dynamics 365 and Azure cloud environment to support rapid location and customer portfolio growth. The rollout targeted core finance and purchasing operations while linking commercial processes to Dynamics 365 Sales, covering a 300 user base across 40 locations and over 250,000 square meters of workspace in Germany.
Design Offices configured Microsoft Dynamics 365 Business Central to centralize accounting, accounts payable and accounts receivable, purchasing, sales order creation and automated invoicing. The implementation included automation for recurring contracts and inventory linkage so that sales opportunities captured in Dynamics 365 Sales translate into sales orders in Business Central without manual handoffs, and invoices are issued automatically by the financial team. The accounting department was integrated into the new environment within four months and the broader platform was implemented within a few months, meeting the constraint of a small IT organization.
The solution was integrated with Microsoft Power Platform and Azure services to extend functionality and enable citizen development. Power Automate was used to standardize and automate order and invoice workflows, Power BI furnished reporting and customer insights, Power Apps enabled light weight app development by nontechnical staff, and Azure Logic Apps supported data transfers such as bulk item synchronization from Sales to Business Central. The deployment also leverages Azure API Management and Azure Active Directory B2C for API driven mobile app connectivity, with all customer data recorded in Dynamics 365 and exposed via specific APIs to a customized native iOS and Android app.
Governance and operational support were structured to keep the IT footprint small, with a three person Dynamics 365 support team at Design Offices and Prisma Informatik engaged for complex consulting and cloud migration tasks. Processes were restructured to produce greater data transparency and leaner workflows, enabling faster booking request processing, automated provisioning of Teams access and meeting room authorizations, and more consistent customer experiences from inquiry through invoicing. The centralized Microsoft Dynamics 365 Business Central environment provides the company with flexible capacity and platform extensibility to adapt operational and customer engagement processes as the business grows.
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Design Offices | Construction and Real Estate | 300 | $50M | Germany | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2022 |
In 2022, Design Offices implemented Microsoft Teams as its Audio Video and Web Conferencing platform to support meeting room automation and hybrid collaboration across its portfolio of 40 locations. Microsoft Teams was deployed as a core meeting and collaboration layer alongside the companys Microsoft cloud stack, aligning conferencing capabilities with existing Dynamics 365, Power Platform and Azure services.
The Microsoft Teams deployment focused on room provisioning, meeting join flows and access to digital whiteboards as part of the Full Office Experience as a Service. Implementation included configuration of meeting room accounts and entitlement workflows so that visitors and internal staff receive Teams access and whiteboard authorizations when they arrive in a conference room equipped with 70 inch displays, enabling standardized meeting setup and consistent audio video and web conferencing behavior.
Microsoft Teams was integrated into the wider Microsoft environment already in use, leveraging Azure Active Directory B2C for identity and centralized account management, and interfacing with Dynamics 365 data and Power Platform automations where customer and booking data are orchestrated. The deployment supported operational coverage across sales, finance and front desk services, tying room booking and payment workflows recorded in Dynamics 365 to Teams meeting provisioning and presence signals via APIs and Logic Apps and Power Automate flows.
Rollout and governance were coordinated with Prisma Informatik as the implementation partner to streamline cloud migration and harden operational processes, while an internal small support team maintains day to day operations. The Teams implementation is presented as part of an integrated collaboration surface that enabled faster meeting readiness and more consistent customer experiences, with provisioning and authorization workflows embedded into the companies sales and invoicing processes as recorded in Dynamics 365.
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Construction and Real Estate | 300 | $50M | Germany | Microsoft | Microsoft Power BI | Analytics and BI | 2022 |
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Construction and Real Estate | 300 | $50M | Germany | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2022 |
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Construction and Real Estate | 300 | $50M | Germany | Microsoft | Microsoft Power Apps | Apps Development | 2022 |
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Construction and Real Estate | 300 | $50M | Germany | Microsoft | Microsoft Azure Logic Apps | iPaaS (Integration Platform as a Service) | 2022 |
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