Perth, 6000, WA,
Australia
Process Automation Group
Process Automation Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Process Automation Group collaboration with software players such as Tungsten Automation empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Process Automation Group | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | Content Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Police & Nurses Limited | Banking and Financial Services | 330 | $30M | Australia | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2019 |
In 2019, Police & Nurses Limited implemented Tungsten TotalAgility (formerly Kofax TotalAgility) as an Intelligent Document Processing platform to modernize back-office work management. The deployment was delivered in partnership with Process Automation Group and introduced a new work management layer called OmniFlow.
OmniFlow harnesses Tungsten TotalAgility to digitize incoming documents, apply capture and classification, extract structured data, and drive workflow orchestration for case routing and task assignment. Configuration emphasized document capture, validation rules, exception queues, and automated handoffs to operational users, aligning typical Intelligent Document Processing capabilities with bank processing needs.
Process Automation Group implemented the solution within Police & Nurses Limited operational teams, positioning OmniFlow as a centralized work management system for back-office operations. The implementation included configuration of processing rules, queue management, and exception handling, and governance work focused on role based access and operational handoffs to ensure consistent case lifecycle management.
Police & Nurses Limited Tungsten TotalAgility Intelligent Document Processing deployment delivered a digitized, structured, and streamlined set of back-office workflows through OmniFlow. The project narrative centers on operational consolidation and automation of document centric processes without disclosed performance metrics.
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