New York, 10018-8056, NY,
United States
Resolution Digital
Resolution Digital, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Resolution Digital collaboration with software players such as Athos Commerce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Resolution Digital | Athos Commerce | Athos Feed and Listing Management | Listing Management | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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David Jones | Retail | 7000 | $1.8B | Australia | Athos Commerce | Athos Feed and Listing Management | Listing Management | 2024 |
In 2024, David Jones implemented Athos Feed and Listing Management from Athos Commerce to address Google Merchant Center disapprovals for its retail Google Shopping presence in Australia, engaging Resolution Digital for the deployment. The effort focused on Product Feed (Data Management) capabilities to restore channel reach and SKU availability across e-commerce and merchandising workflows.
The implementation configured Athos Commerce’s Product Feed (Data Management) and Experiments modules within Athos Feed and Listing Management, standardizing attribute normalization, rule-based transformations, and experiment variant control for feed testing. Configuration work emphasized feed health monitoring, automated SKU reactivation workflows, and experiment traffic allocation to validate feed changes against channel performance.
Integrations explicitly included Google Merchant Center and Google Shopping, with operational ownership residing in David Jones’ e-commerce and marketing teams in Australia and implementation support from Resolution Digital. The solution centralized feed processing and automated resubmission of corrected SKUs to channel endpoints, reducing ongoing manual feed effort and improving operational consistency.
Outcomes reported from the engagement included resolution of Merchant Center disapprovals that reactivated over 60% of SKUs, a 66% performance uplift in a 30-day experiment, and material improvements in ROAS and revenue while lowering manual feed management effort. Governance changes introduced experiment control and feed health monitoring workflows to sustain channel compliance and ongoing performance optimization.
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Buyer Intent: Companies Evaluating Resolution Digital Services
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