Ahmedabad, 380006,
India
Silver Touch Technologies
Silver Touch Technologies, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Silver Touch Technologies collaboration with software players such as SAP, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Silver Touch Technologies | IBM | IBM PowerVM | Network Virtualisation | IaaS |
| Silver Touch Technologies | IBM | IBM Power Systems | Application Hosting and Computing Services | IaaS |
| Silver Touch Technologies | SAP | SAP S/4 HANA | ERP Financial | ERP Financial Management |
| Silver Touch Technologies | SAP | SAP HANA | Database Management | IaaS |
| Silver Touch Technologies | SUSE Group | SUSE Linux Enterprise Server for SAP Applications | Operating System (OS) | PaaS |
| Silver Touch Technologies | IBM | IBM FlashSystem | Cloud Storage | IaaS |
| Silver Touch Technologies | IBM | IBM Spectrum Protect (previously IBM Tivoli Storage Manager) | Backup as a Service (BaaS) | IaaS |
| Silver Touch Technologies | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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20 Microns | Oil, Gas and Chemicals | 384 | $91M | India | SAP | SAP S/4 HANA | ERP Financial | 2020 |
In 2020, 20 Microns implemented SAP S/4 HANA as its ERP Financial platform, replacing SAP ERP ECC 6.0 and engaging Silver Touch Technologies as the implementation partner. The project was initiated to address end of support for the prior SAP ERP ECC 6.0 environment and to overcome server hardware limitations that constrained reporting, automation, and processing performance.
The SAP S/4 HANA deployment focused on core functional modules including Material Requirement Planning and CO Profitability Analysis, providing unified visibility into resource and asset management and enabling profitability analysis workflows. SAP S/4 HANA was configured to support production planning, inventory requirement processing, and profitability reporting, and was instrumented to deliver operational alerts and logs to IT teams for ongoing monitoring and issue resolution.
Architecturally the solution was hosted in 20 Microns corporate data center on an IBM hardware stack. The environment uses a pair of IBM Power Systems H922 servers in a high availability configuration with PowerVM virtualization to provision virtual SAP database, production, development and quality assurance servers. SAP data is stored on IBM FlashSystem 5000, with IBM Spectrum Protect providing an automated backup process and an IBM TS2900 Tape Autoloader used for long term retention. The overall infrastructure design emphasized availability and recoverability, and the full implementation was completed in under four months with approximately 15 days of cutover activity.
Operationally the SAP S/4 HANA ERP Financial rollout covers about 105 users across 20 Microns offices in India and impacts finance, supply chain, and operations functions through MRP and CO-PA workflows. Governance changes included automated backup and recovery processes and a virtualized production and recovery architecture to support around the clock business operations. Reported outcomes explicitly include roughly a 60 percent reduction in processing time for specific SAP operations and clearer insight into critical business processes that support profitability analysis.
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20 Microns | Oil, Gas and Chemicals | 384 | $91M | India | SAP | SAP HANA | Database Management | 2020 |
In 2020, 20 Microns implemented SAP HANA as its core database platform to support its SAP S/4HANA program. The deployment positioned SAP HANA as the Database Management foundation for the S/4HANA 1809 landscape while aligning with the company headquarters in India and its expanding subsidiary footprint.
The SAP HANA implementation converted the SAP database tier from SAP MaxDB to SAP HANA, preserving the ECC EHP 4 application layer during the transition to S/4HANA 1809. SAP HANA was provisioned to deliver in memory processing, columnar storage and real time analytics capabilities typical of Database Management platforms to handle both transactional and analytical workloads from the ERP stack.
Nihilent supported the functional conversion from SAP ECC to SAP S/4HANA, while Silver Touch Technologies served as the system integrator for the SAP HANA database implementation. Integrations focused on aligning the ECC EHP 4 application landscape and the S/4HANA 1809 release with the new SAP HANA database tier, ensuring data persistence, compatibility and continuity of ERP operations.
Governance emphasized coordinated cutover planning across the two implementation partners and consolidation of database administration under SAP HANA administration practices, including backup strategy, high availability configuration and performance tuning. The implementation narrative centers on technical migration and platform consolidation within the SAP ecosystem, with no outcomes or cost details publicly disclosed.
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20 Microns | Oil, Gas and Chemicals | 384 | $91M | India | IBM | IBM Power Systems | Application Hosting and Computing Services | 2020 |
In 2020, 20 Microns implemented IBM Power Systems to host its SAP S/4HANA environment under the Application Hosting and Computing Services category, deploying infrastructure to modernize back-office processing and provide unified visibility into resource and asset management. The IBM Power Systems deployment was provisioned and delivered with Silver Touch Technologies as the implementation partner, focused on availability and performance to support critical SAP workloads.
The deployment architecture is hosted in 20 Microns’ corporate data center and uses a pair of IBM Power Systems H922 servers configured in high availability mode. IBM PowerVM virtualization was used to create virtualized SAP database, production, development and quality assurance servers across the IBM hardware, with SAP data stored on IBM FlashSystem 5000. IBM Spectrum Protect was implemented to automate backup processes, and an IBM TS2900 Tape Autoloader provides long term data retention for critical information.
Operationally the environment supports 105 users distributed across 20 Microns’ offices throughout India and runs SAP S/4HANA functional workflows including Material Requirement Planning and CO Profitability Analysis. These modules tie the IBM Power Systems implementation directly to supply chain planning, production scheduling and profitability analysis business functions, while logs and alerting were enabled to provide operational monitoring and visibility into system behavior.
Governance and rollout were executed with a compressed schedule, the project completed in less than four months from contract signature and the physical deployment taking roughly 15 days. The solution created a virtualized, high availability architecture combined with automated backup and recovery to protect operations, and delivered measurable performance improvements, including about a 60% reduction in processing time for a specific SAP operation, enabling clearer insight into critical business processes.
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Oil, Gas and Chemicals | 384 | $91M | India | IBM | IBM PowerVM | Network Virtualisation | 2020 |
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Life Sciences | 24000 | $2.9B | India | SAP | SAP ERP ECC 6.0 | ERP Financial | 2011 |
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Buyer Intent: Companies Evaluating Silver Touch Technologies Services
- Embat, a Spain based Professional Services organization with 115 Employees
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