San Mateo, 94402, CA,
United States
Sonical
Sonical, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sonical collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Sonical | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Sonical | Microsoft | Microsoft Dynamics 365 Customer Insights | Customer Data Platform | CRM |
| Sonical | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Move to Happiness | Professional Services | 10 | $1M | Belgium | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2021 |
In 2021 Move to Happiness implemented Microsoft Dynamics 365 Business Central as the core ERP Financial solution to underpin a new online community and service platform. Sonical served as the implementation partner and combined Microsoft Dynamics 365 Business Central with Microsoft Dynamics 365 Sales Professional and Microsoft Dynamics 365 Marketing to support both customer-facing commerce and backend finance operations.
The platform was configured around five functional components that map to the ERP Financial and customer engagement stack, including a Digital Buddy for personalized product recommendations, a Happy Coins ledger for prepaid session balances, a bookings module for live and streamed classes, a content platform hosting workouts and programs, and an automatic bookkeeping module that prepares usage invoices and calculates partner commissions. Microsoft Dynamics 365 Business Central provides the financial and ledger backbone, while Sales Professional and Marketing handle CRM, segmentation, and campaign workflows.
Architecturally the solution links frontend and backend systems in real time so that booking events, coin deductions, content access, and accounting entries synchronize immediately, enabling consistent transactional state across the community portal and the financial ledger. The bookkeeping automation routes usage invoices, reconciles coin balances, triggers automatic payments to stakeholders, and enforces partner commission calculations within Business Central, reducing manual handoffs between operations and finance.
Operational coverage explicitly includes customer-facing services and internal staff workflows in Nijlen, Belgium, with authorized customer access controls for content and subscription status. Governance changes centered on automated billing and commission processes, and Sonical levered prior collaboration on Microsoft Office 365 to align identity, collaboration, and platform integration patterns across the deployment.
According to Move to Happiness leadership the new platform, built on Microsoft Dynamics 365 Business Central and adjacent Dynamics modules, streamlined business processes and improved the customer experience, while enabling the company to serve members regardless of location or wider public health constraints.
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Move to Happiness | Professional Services | 10 | $1M | Belgium | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2021 |
In 2021, Move To Happiness implemented Microsoft Dynamics 365 Sales as part of a broader Microsoft Dynamics 365 suite deployment delivered by Sonical. The deployment established an online community platform hosted for Move To Happiness in Nijlen, Belgium, with backend and frontend communicating in real time to keep customer, booking and transactional data synchronized.
Sonical combined Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Sales Professional, and Microsoft Dynamics 365 Marketing to assemble the platform. Move To Happiness Microsoft Dynamics 365 Sales Sales Automation,Sales Engagement supports customer acquisition, retention, and booking workflows by centralizing customer records and orchestrating engagement activities. The platform implements five core components, a digital buddy that produces personalized offers, a Happy Coins virtual currency and ledger, online bookings for live and streamed classes, a content library with controlled access, and automated bookkeeping for usage invoicing and partner settlements.
Integrations include real time synchronization between the frontend portal and backend Dynamics modules, transaction processing for Happy Coins and automatic payments, automated commission calculations for partners, and accounting flows tied to Dynamics 365 Business Central. Operational coverage spans customer engagement, bookings and scheduling, payments processing, content delivery, sales pipeline management, and finance, supporting both customer facing staff and administrators.
Governance and process restructuring focused on automation of invoicing, coins balance reconciliation, and commission settlement workflows, which Move To Happiness reports has streamlined business processes and improved customer experience. The solution was configured to support live on location classes and streamed webinars, on demand video access, and continuous personalized guidance while maintaining synchronized operational data for decision making.
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Move to Happiness | Professional Services | 10 | $1M | Belgium | Microsoft | Microsoft Dynamics 365 Customer Insights | Customer Data Platform | 2021 |
In 2021, Move to Happiness implemented Microsoft Dynamics 365 Customer Insights as part of a Microsoft Dynamics 365 suite deployment led by Sonical. The engagement established Microsoft Dynamics 365 Customer Insights as the Customer Data Platform hub for customer profiles and personalization, alongside explicitly deployed modules from Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Sales Professional, and Microsoft Dynamics 365 Marketing.
The platform architecture combines real time frontend and backend communication with modular functional components. Sonical delivered a digital buddy that generates personalized offers and automated recommendations, a Happy Coins wallet that debits coin balances on booking, a bookings engine for live and streamed workouts and webinars, a content library serving video and program assets to authorized users, and an automatic bookkeeping component that prepares usage invoices, balances coin accounts, executes automatic payments to stakeholders, and calculates partner commissions.
Integrations implemented during the rollout connect customer engagement, marketing automation, commerce and finance capabilities within the Microsoft Dynamics ecosystem. Microsoft Dynamics 365 Business Central supports the automated accounting and payments workflow, Microsoft Dynamics 365 Sales Professional consolidates customer records used by the digital buddy, and Microsoft Dynamics 365 Marketing drives outreach tied to behavioral data surfaced in Microsoft Dynamics 365 Customer Insights.
Operational coverage includes both Move to Happiness customers and staff in Nijlen Belgium, enabling remote access to wellbeing content regardless of location. Sonical managed the community platform implementation and streamlined business processes, and Move to Happiness reports more streamlined operations and an improved customer experience based on the integrated Customer Data Platform approach.
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Buyer Intent: Companies Evaluating Sonical Services
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