Superdrive
7-21-24 Roppongi, THE MODULE #309,
Minato-ku, Tokyo, 106-0032,
Japan
Minato-ku, Tokyo, 106-0032,
Japan
81 3-6455-0406
Professional Services
Superdrive
List of Software Implementations where Superdrive is Reseller or System Integrator
Superdrive, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Superdrive collaboration with software players such as CSG Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Superdrive is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Superdrive | CSG Systems | CSG Kitewheel | Customer Experience | CRM |
List of Software Implementations where Superdrive is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Philips Morris International | Consumer Packaged Goods | 83100 | $37.9B | United States | CSG Systems | CSG Kitewheel | Customer Experience | 2019 |
In 2019, Philips Morris International deployed CSG Kitewheel to orchestrate IQOS customer onboarding and engagement in Japan, using the Customer Experience application to centralize journey orchestration for the product. The implementation was focused on regional customer journeys for IQOS and positioned CSG Kitewheel as the orchestration layer for onboarding and ongoing engagement flows.
The implementation configured orchestration rules, channel aware decisioning, and suppression capabilities inside CSG Kitewheel to reduce communication fatigue and improve onboarding effectiveness. Configuration emphasized decision logic for channel selection, suppression windows, and staged onboarding sequences consistent with Customer Experience orchestration best practices.
The deployment integrated natively with email and LINE channels and runs as a local Kitewheel instance in Japan, delivered by Superdrive Japan. Operational coverage included IQOS customer touchpoints across Japan and the instance drove approximately 14 million orchestrated interactions weekly, establishing high throughput regional orchestration.
Delivery and governance were managed by Superdrive Japan, which provisioned the local CSG Kitewheel instance and operationalized orchestration workflows for marketing and customer engagement teams. The program supported a measurable increase in market share for the IQOS product in Japan and explicitly targeted reduced customer fatigue and improved onboarding outcomes.
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IT Decision Makers and Key Stakeholders at Superdrive
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Buyer Intent: Companies Evaluating Superdrive Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Superdrive software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Superdrive System Integrator / VAR Profile
Superdrive is a system integrator and technology consulting firm headquartered in Minato-ku, Tokyo, Japan, with approximately 15 employees and annual revenues of $3M.
Superdrive implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified Superdrive software implementations across industries and regions, including: Philips Morris International where Superdrive implemented CSG Kitewheel.
Superdrive has a strategic VAR/SI partnership with CSG Systems, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Superdrive partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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