Sybit
Sankt-johannis-str. 3-5,
Radolfzell, 78315,
Germany
Radolfzell, 78315,
Germany
49 773295080
Professional Services
Sybit
List of Software Implementations where Sybit is Reseller or System Integrator
Sybit, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sybit collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where Sybit is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Balluff UK | Manufacturing | 80 | $12M | United Kingdom | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2017 | In 2017, Balluff UK implemented SAP Sales Cloud (ex CallidusCloud) as part of a global initiative to centralize customer-facing processes, addressing a heterogeneous CRM landscape across Balluff’s 37 subsidiaries and sales offices. The deployment targeted Sales Automation,Sales Engagement capabilities to provide a unified CRM platform for sales and service operations and to improve data quality and end-to-end transparency across customer accounts. The implementation included SAP Sales Cloud (ex CallidusCloud) together with SAP Service Cloud, with the solution layout extensively adapted to Balluff’s operational needs. Core functional modules and capabilities configured include unified sales and service records, a ticketing workflow in the service environment with planned extension to sales, and an integrated Outlook plug-in to surface customer activity and create transparency for sales and service processes. Integrations were executed to connect SAP Sales Cloud into existing ERP solutions, and mash-ups were implemented to reduce integration effort by surface-linking SAP Analytics Cloud, LinkedIn Sales Navigator, and HubSpot. The architecture also supports direct connection to an in-house developed trade fair app and enables rapid reporting through SAP Analytics Cloud to provide consolidated customer insights across regions and business units. Sybit acted as the implementation partner providing consulting geared toward medium-sized companies, guiding configuration, rollout, and user adoption. Governance and process changes centralized sales office operations in a single CRM instance, which produced higher data quality, more documented projects, significantly more opportunities in the sales pipeline, and consistent positive user feedback according to Balluff’s reported results. | |
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Balluff UK | Manufacturing | 80 | $12M | United Kingdom | SAP | SAP Service Cloud | Customer Support | 2017 | In 2017 Balluff UK implemented SAP Service Cloud to centralize customer support operations within the Customer Support category, aligning service workflows with a broader CRM modernization across sales and service. The initiative was executed with Sybit as implementation partner and positioned SAP Service Cloud alongside SAP Sales Cloud to provide a single toolset for sales and service processes. The implementation configured SAP Service Cloud with core service ticketing capabilities and an integrated Outlook plug in to capture incoming emails as tickets and create full transparency between customer service and sales. The solution layout was extensively adapted to Balluff requirements to improve user adoption, and a planned extension includes mirroring the ticketing approach into the sales environment so sales emails can be routed as tickets to responsible employees. Integrations were implemented as mash ups to reduce integration effort, explicitly including connectivity into SAP Analytics Cloud for rapid reporting, LinkedIn Sales Navigator, and HubSpot, and there is a direct connection for an in house trade fair app. The project design took into account integration into existing ERP solutions to preserve transactional continuity across the Balluff group, enabling centralized visibility across international sales offices and subsidiaries. Governance and operational rollout focused on standardizing templates, workflows, and data quality across global sales offices to address heterogeneous CRM practices and to deliver end to end transparency. Sybit provided consulting to adapt processes and the system layout, enabling consistent documentation of projects and opportunities across regions and departments. As an outcome of the SAP Service Cloud deployment, Balluff reported improved data quality and a more comprehensive view of customers, with more projects documented and significantly more sales opportunities identified. User feedback on the SAP Service Cloud based sales and service solution was consistently positive, and integration with SAP Analytics Cloud supports faster operational reporting. | |
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Schuler Group | Manufacturing | 5000 | $1.3B | Germany | SAP | SAP CRM | CRM | 2013 | In 2013 Schuler Group implemented SAP CRM with Sybit engaged to provide application management services and program support. After go-live the project management team prioritized training of key users, ongoing evaluation and implementation of additional requirements, and concurrent support for other SAP projects running in parallel. The SAP CRM deployment focused on core CRM capabilities including sales force automation, account and contact management, opportunity and pipeline workflows, and service case management, with configuration and iterative enhancements driven from a central requirements backlog. Implementation work emphasized master data alignment and CRM-specific business processes to support sales and service functions within the manufacturing organization. Sybit’s role delivered application management services that encompassed key user enablement, requirement triage, release coordination, and ongoing configuration updates. The program structure required coordinated governance to manage change requests, prioritize enhancements, and schedule releases while other SAP initiatives were active across the enterprise. Operational coverage targeted key users and business units responsible for customer engagement and after sales, with rollout activities organized around training waves and iterative requirement delivery. Governance practices included backlog management, controlled change processes, and cross-project coordination to ensure SAP CRM remained aligned with parallel SAP programs. |
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IT Decision Makers and Key Stakeholders at Sybit
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Buyer Intent: Companies Evaluating Sybit Services
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Sybit System Integrator / VAR Profile
Sybit is a system integrator and technology consulting firm headquartered in Radolfzell, Germany, with approximately 105 employees and annual revenues of $12M.
Sybit implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 3 verified Sybit software implementations across industries and regions, including: Balluff UK where Sybit implemented SAP Sales Cloud (ex CallidusCloud), Balluff UK where Sybit implemented SAP Service Cloud, and Schuler Group where Sybit implemented SAP CRM.
Sybit has a strategic VAR/SI partnership with SAP, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Sybit partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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