Puteaux, 92800,
France
Tata Consultancy Services
Tata Consultancy Services, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Tata Consultancy Services collaboration with software players such as Tata Consultancy Services, Oracle and Pegasystems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Tata Consultancy Services | Tata Consultancy Services | TCS DigiGOV | Digital Workspace | IaaS |
| Tata Consultancy Services | Oracle | Oracle JD Edwards EnterpriseOne Compensation | Compensation Management | HCM |
| Tata Consultancy Services | Tata Consultancy Services | TCS OmniStore | eCommerce | eCommerce |
| Tata Consultancy Services | Tata Consultancy Services | TCS DigiGOV HRMS | Core HR | HCM |
| Tata Consultancy Services | Pegasystems | Pega Process AI | Intelligent Process Automation | AI-Powered Application |
| Tata Consultancy Services | Oracle | Oracle Cloud HCM Task management | Task Management | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Cardiff Council | Government | 14757 | $3.5B | United Kingdom | Tata Consultancy Services | TCS DigiGOV | Digital Workspace | 2013 |
In 2013, Cardiff Council engaged Tata Consultancy Services to deploy TCS DigiGOV as a Digital Workspace solution to deliver an HR transformation. The engagement implemented an integrated HRMS/ESS/MSS solution that covered the full employee lifecycle for approximately 14,000 staff.
TCS DigiGOV was delivered using the TCS DigiGOV framework and configured to provide core HR administration, employee self-service, manager self-service and workforce administration capabilities. The implementation included integration with the council's SAP payroll system to maintain payroll continuity and to synchronize employee records across HR and payroll domains.
Tata Consultancy Services acted as the systems integrator, conducting a phased rollout and establishing governance with Cardiff Council stakeholders across HR and business functions, and reworking HR process flows to support the new Digital Workspace. Operational scope covered council-wide HR operations and line management workflows, with the solution supporting the full employee lifecycle from hire through separation.
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Cardiff Council | Government | 14757 | $3.5B | United Kingdom | Tata Consultancy Services | TCS DigiGOV HRMS | Core HR | 2018 |
In 2018, Cardiff Council engaged Tata Consultancy Services to deploy TCS DigiGOV HRMS as a cloud-based Core HR implementation for approximately 14,000 employees across the council in the United Kingdom. The engagement delivered a full hire-to-retire scope while positioning TCS DigiGOV HRMS as the central HR system of record for employee lifecycle management and self service workflows.
The implementation configured core modules including employee record consolidation, recruitment onboarding, position management, time and absence tracking, and performance management, together with employee self service and manager self service capabilities. A staff mobile application and a single-view employee record were implemented to provide mobile access and consolidated personnel data for HR and people managers.
Tata Consultancy Services integrated the TCS DigiGOV HRMS implementation with the council's existing SAP payroll system to retain payroll continuity while centralizing HR master data in the cloud. Operational coverage focused on HR operations, line managers, and staff across council departments, aligning HR transactional processing and performance workflows under the new Core HR platform.
Governance and process standardization were part of the rollout, with process rationalization to support consistent hire to retire workflows and improved performance management practices as described in the TCS case study. Tata Consultancy Services acted as the systems integrator and delivery partner for the cloud migration and rollout.
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Croma India | Retail | 10000 | $2.2B | India | Tata Consultancy Services | TCS OmniStore | eCommerce | 2024 |
In 2024 Croma India deployed TCS OmniStore as a unified commerce platform for eCommerce across its 500 plus retail stores. TCS OmniStore was implemented to enable 100% in store mobile checkout and to establish a cloud based commerce model, modernizing point-of-sale and retail operations in India.
The implementation centered on TCS OmniStore platform capabilities for mobile point of sale, cloud transaction processing, and unified checkout workflows, reconfiguring store POS to operate as part of a single commerce fabric. Configuration work focused on handheld checkout flows and session management to support in store mobile checkout while preserving central transaction reconciliation and cloud based order persistence.
Tata Consultancy Services performed the rollout and systems work required to provision the cloud commerce model across Croma India locations, with operational coverage spanning more than 500 stores nationwide. Business functions impacted included store sales, checkout operations, and bill desk activities, shifting transaction handling from fixed counters to mobile enabled selling at the point of interaction.
Governance and execution were organized as a two week nationwide rollout announced and completed in 2024, with TCS overseeing deployment sequencing and store activation. The rollout reduced checkout time, increased sales, and freed up bill desk space for selling, reflecting stated operational outcomes from the TCS OmniStore implementation.
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Retail | 807 | $626M | United States | Tata Consultancy Services | TCS OmniStore | eCommerce | 2022 |
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Manufacturing | 777 | $200M | United States | Oracle | Oracle JD Edwards EnterpriseOne Compensation | Compensation Management | 2019 |
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Government | 200000 | $45.2B | India | Tata Consultancy Services | TCS DigiGOV | Digital Workspace | 2012 |
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Government | 100 | $2M | India | Tata Consultancy Services | TCS DigiGOV HRMS | Core HR | 2020 |
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Government | 611 | $4M | India | Tata Consultancy Services | TCS DigiGOV | Digital Workspace | 2019 |
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Retail | 73178 | $16.3B | United Kingdom | Tata Consultancy Services | TCS OmniStore | eCommerce | 2023 |
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Banking and Financial Services | 22042 | $6.7B | United Kingdom | Pegasystems | Pega Process AI | Intelligent Process Automation | 2020 |
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