Belfast, BT1 3BG,
United Kingdom
Totalmobile
Totalmobile, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Totalmobile collaboration with software players such as OneAdvanced empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Cardiff Council | Government | 14757 | $3.5B | United Kingdom | OneAdvanced | Xmbrace Scheduling | Workforce Scheduling | 2013 |
In 2013, Cardiff Council implemented Xmbrace Scheduling in the Workforce Scheduling category to automate field service scheduling for its Housing Repairs team in Wales, United Kingdom. Cardiff Council procured Xmbrace/Opti-Time scheduling in partnership with Consilium and purchased Totalmobile alongside the scheduling solution to enable appointment booking and dynamic rostering for housing repairs operations.
Deployment centered on Opti-Time/Xmbrace Scheduling modules that provided dynamic rostering, appointment booking workflows and operative tracking capabilities common to Workforce Scheduling solutions. The implementation was configured to support field service scheduling patterns for housing repairs, including scheduling rules, time slot management and mobile aware bookings to align operatives to planned appointments.
Cardiff Council integrated Xmbrace Scheduling with the Totalmobile mobile workforce platform to link scheduled appointments to in field execution and operative status updates. Procurement and rollout were coordinated with Consilium and Totalmobile, with the pilot and initial operational scope focused on housing repairs, and project governance aligned to reshape scheduling processes and enable dynamic rostering for housing repairs operatives across the council.
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Buyer Intent: Companies Evaluating Totalmobile Services
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