Exeter, EX6 6PF,
United Kingdom
TRI-LAN I.T.
TRI-LAN I.T., a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. TRI-LAN I.T. collaboration with software players such as 3CX empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| TRI-LAN I.T. | 3CX | 3cx Platform | Call Center | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Launceston College | Education | 220 | $18M | United Kingdom | 3CX | 3cx Platform | Call Center | 2013 |
In 2013, Launceston College implemented the 3cx Platform for Call Center to meet campus telephony needs after a shortlist of three PBX vendors left 3CX as the only provider able to deliver the required phone system within the college budget. TRI-LAN I.T. served as the system integrator responsible for the deployment and configuration of the 3cx Platform for Launceston College.
The 3cx Platform was implemented to provide core Call Center capabilities including IP PBX call control, extension and user provisioning, voicemail management, receptionist and console functions, call transfer and hunt group behavior, and centralized administration consistent with Call Center category functionality. Configuration focused on standard telephony workflows and administrative automation typical for a college environment, using the 3cx Platform as the unified voice layer for staff communications.
TRI-LAN I.T. managed rollout activities and day one operational governance, delivering configuration templates and ongoing administration processes for the college IT team. The procurement choice reflected a vendor selection trade off where alternative PBX proposals did not match the functional requirements at the price point Launceston College required.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating TRI-LAN I.T. Services
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||