Petaling Jaya, 47400,
Malaysia
Tricor Orisoft
Tricor Orisoft, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Tricor Orisoft collaboration with software players such as Orisoft Technology Berhad empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Tricor Orisoft | Orisoft Technology Berhad | Orisoft Employee Self Service | Employee Self Service | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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One World Hotel | Education | 200 | $20M | Malaysia | Orisoft Technology Berhad | Orisoft Employee Self Service | Employee Self Service | 2014 |
In 2014, One World Hotel implemented Orisoft Employee Self Service as part of Tricor Orisoft's unifiedHCM suite delivered by Orisoft Technology Berhad. The initiative targeted HR, payroll and time management processes across the hotel in Malaysia and aimed to move operations from manual spreadsheets to a paperless, real time workforce and payroll process.
Orisoft Employee Self Service was used to enable employee and manager self-service for attendance visibility, leave submission, overtime requests and claims, consistent with the Employee Self Service category and the case study emphasis on empowered employees. The overall unifiedHCM deployment included core HR administration, payroll processing and time management capabilities, with the Employee Self Service module providing employee-initiated workflows for approvals and record keeping.
Rollout and operational ownership were positioned with HR and payroll teams, while managers adopted ESS workflows to improve scheduling oversight and payroll data accuracy. Governance shifted approvals from paper to electronic workflows and the project was executed with Tricor Orisoft as the services channel, delivering the paperless self-service and payroll processing outcomes described.
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See Hoy Chan Malaysia | Construction and Real Estate | 360 | $50M | Malaysia | Orisoft Technology Berhad | Orisoft Employee Self Service | Employee Self Service | 2014 |
In 2014, See Hoy Chan Malaysia engaged Tricor Orisoft and deployed Orisoft Employee Self Service as part of a managed payroll and HR outsourcing engagement delivered on Orisoft Technology Berhad technology. The implementation targeted HR and payroll delivery efficiency across See Hoy Chan's Petaling Jaya operations, and use of Orisoft Employee Self Service is inferred as a component of the broader payroll and HCM outsourcing engagement to improve employee access to payroll and HR information. The narrative explicitly links Orisoft Employee Self Service with the Employee Self Service category and the managed payroll scope executed by Tricor Orisoft.
The deployment combined managed payroll operations with employee self-service capabilities typical of the Employee Self Service category, including payslip distribution, leave and attendance requests, and personal data maintenance to reduce HR transactional load. Tricor Orisoft provided the managed service and operational governance, centralizing payroll processing and standardizing HR workflows while provisioning employee-facing access through Orisoft Employee Self Service. The engagement structured operational ownership around a centralized payroll team for the Petaling Jaya site and redefined routine HR processes to route transactional queries into the self-service channel. The stated objective for the engagement was to increase HR and payroll delivery efficiency across the covered operations.
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Shangri - La Hotels | Leisure and Hospitality | 2360 | $132M | Malaysia | Orisoft Technology Berhad | Orisoft Employee Self Service | Employee Self Service | 2014 |
In 2014, Shangri-La Hotels implemented Orisoft Employee Self Service in the Employee Self Service category as part of a cloud HCM and payroll consolidation across its Malaysia properties. The deployment was provisioned by Tricor Orisoft and delivered on Orisoft Technology Berhad's unified payroll/HCM platform, with Orisoft Employee Self Service providing the employee-facing access layer.
Employee Self Service usage is inferred from the case study to include payslip distribution, leave request management, and claims submission workflows, aligning with standard Employee Self Service functionality for self-service payslip retrieval, leave workflow initiation, and expense claim entry. Configuration emphasis was on role-based access for hotel staff and centralized payroll data feeds into the unified HCM and payroll engine.
The operational scope covered multiple Shangri-La properties in Malaysia, centralizing payroll processing and creating consolidated financial visibility across properties, which directly impacted HR and payroll operations and finance reporting processes. The cloud-hosted nature of the platform framed the architecture as a centralized SaaS-style HCM/payroll instance serving distributed property sites.
Governance and rollout were executed with Tricor Orisoft as the implementation partner, coordinating with Shangri-La HR and payroll teams to standardize workflows and user access across properties. The platform rollout was explicitly intended to improve payroll accuracy and financial visibility across the Malaysia estate.
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Buyer Intent: Companies Evaluating Tricor Orisoft Services
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