York, YO32 9GZ,
United Kingdom
Trustmarque Solutions
Trustmarque Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Trustmarque Solutions collaboration with software players such as Microsoft, Gamma Telecom and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Trustmarque Solutions | Gamma Telecom | Gamma Horizon Contact | Call Center | CRM |
| Trustmarque Solutions | Gamma Telecom | Gamma SIP Trunking and Call Management | PBX, VoiP and Phone Systems | Collaboration |
| Trustmarque Solutions | Microsoft | Microsoft Azure Virtual Wan | Network Virtualisation | IaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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AAF International | Manufacturing | 350 | $50M | Germany | Microsoft | Microsoft Azure Virtual Wan | Network Virtualisation | 2023 |
In 2023, AAF International implemented Microsoft Azure Virtual Wan as part of an Azure Landing Zone deployment led by Trustmarque Solutions, leveraging Microsoft as the vendor for cloud networking. The deployment used Microsoft Azure Virtual Wan within an Azure-native networking stack to address Network Virtualisation needs and support IT and infrastructure modernization across the United States.
Trustmarque migrated American Air Filters to an Azure Landing Zone and used Azure-native networking including Microsoft Azure Virtual Wan as part of the global connectivity design to centralize workloads and improve manageability. The implementation emphasized Azure landing zone configuration, centralized connectivity topology and platform-level network orchestration to simplify cross-region routing and operational control.
Operational scope focused on IT and infrastructure teams in the United States, with rollout governance coordinated by Trustmarque Solutions to align landing zone standards and network configuration. Trustmarque reports the program delivered reduced IT running costs and faster operations management, noting a 60% reduction in running costs by year three.
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Ashford Borough Council | Government | 415 | $52M | United Kingdom | Gamma Telecom | Gamma SIP Trunking and Call Management | PBX, VoiP and Phone Systems | 2025 |
In 2025 Ashford Borough Council deployed Gamma SIP Trunking and Call Management as its primary PBX, VoiP and Phone Systems solution. The program migrated 550 users from Skype for Business and an on premise Mitel platform to Microsoft Teams Direct Routing paired with Gamma SIP trunking and Geomant call recording, with delivery and project ownership by Trustmarque Solutions.
The implementation configured Microsoft Teams Direct Routing for voice termination and inbound call handling, provisioned Gamma SIP trunks and public number ranges, and integrated Geomant for centralized call recording. Functional modules included SIP trunk provisioning, call routing and dial plan configuration, session signaling alignment with Teams voice workflows, and call recording ingestion and storage through Geomant.
Integrations spanned Microsoft Teams for end user telephony, Gamma Telecom SIP network for trunking and carrier services, and Geomant for third party call recording, forming an end to end back office telephony architecture. Operational coverage targeted council back office services and corporate communications across Ashford Borough Council, consolidating voice services for municipal departments onto a Teams centric voice stack.
Trustmarque Solutions executed a single weekend cutover to minimize operational impact, the rollout combined cutover orchestration, configuration migration and verification of call recording continuity. The case notes specify the implementation streamlined communications and achieved cost savings while maintaining minimal disruption during the transition.
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Canterbury Christ Church University | Education | 1700 | $200M | United Kingdom | Gamma Telecom | Gamma Horizon Contact | Call Center | 2023 |
In 2023 Canterbury Christ Church University implemented Gamma Horizon Contact, a Call Center application, to modernise its contact centre capabilities for Clearing and year round student engagement. The deployment was executed as a UK higher education project with Trustmarque Solutions acting as systems integrator and the rollout completed in November 2024.
The Gamma Horizon Contact implementation delivered core Call Center functionality focused on agent desktop workflows and supervisor monitoring, with explicit outcomes of improved agent productivity and real time analytics and reporting. Configuration emphasis included contact routing, queue management and performance dashboards consistent with Call Center operational requirements, supporting both term time clearing spikes and steady state student service activity.
The solution was integrated with Microsoft Teams telephony to preserve Teams as the primary voice client and to unify telephony and collaboration workflows across campus. Architectural scope covered contact centre sites handling Clearing and year round student engagement, with Trustmarque Solutions leading technical delivery and cutover coordination.
Governance and rollout were managed as a staged program delivered by Trustmarque Solutions, concluding in November 2024, and produced stated benefits of improved agent productivity, real time reporting capability, and increased cost and operational flexibility.
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Professional Services | 315 | $81M | United Kingdom | Gamma Telecom | Gamma SIP Trunking and Call Management | PBX, VoiP and Phone Systems | 2023 |
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Government | 12000 | $2.3B | United Kingdom | Gamma Telecom | Gamma SIP Trunking and Call Management | PBX, VoiP and Phone Systems | 2021 |
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Buyer Intent: Companies Evaluating Trustmarque Solutions Services
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