UPGREAT
Allmendstrasse 19,
Fehraltorf, 8320,
Switzerland
Fehraltorf, 8320,
Switzerland
41 44 956 51 20
Professional Services
UPGREAT
List of Software Implementations where UPGREAT is Reseller or System Integrator
UPGREAT, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. UPGREAT collaboration with software players such as Peoplefone empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
UPGREAT is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| UPGREAT | Peoplefone | Peoplefone Microsoft Teams | PBX, VoiP and Phone Systems | Collaboration |
| UPGREAT | Peoplefone | peoplefone SMS | Collaboration | Collaboration |
List of Software Implementations where UPGREAT is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Edelweiss Air | Transportation | 130 | $39M | Switzerland | Peoplefone | peoplefone SMS | Collaboration | 2021 |
In 2021, Edelweiss Air implemented peoplefone SMS as part of a broader peoplefone deployment that consolidated Collaboration and telephony and integrated with Microsoft Teams to secure 24/7 operational availability. The Swiss carrier engaged UPGREAT AG to install the solution, aligning the peoplefone platform and peoplefone SMS for operational messaging and unified calling inside Teams.
The technical scope emphasized telephony integration with Microsoft Teams and message orchestration using peoplefone SMS, taking advantage of peoplefone published capabilities such as SMS Reminder and an SMS API to support automated operational notifications. Configuration work focused on centralized provisioning of collaboration users, messaging workflows for operational alerts, and Teams-native call handling to maintain continuous availability.
Operational coverage targeted Edelweiss Air operational teams in Switzerland, consolidating collaboration and telephony for round the clock operational communications. Governance and rollout were delivered by UPGREAT AG under a flat rate commercial model, and the project delivered improved reliability and a predictable cost structure as reported.
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Peregrina-Stiftung | Non Profit | 160 | $40M | Switzerland | Peoplefone | Peoplefone Microsoft Teams | PBX, VoiP and Phone Systems | 2025 |
In 2025, Peregrina-Stiftung implemented Peoplefone Microsoft Teams under the PBX, VoiP and Phone Systems category. UPGREAT AG installed the Peoplefone Microsoft Teams solution in early September 2025 to consolidate disparate Swisscom lines and an XPhone setup into Microsoft Teams integrated via peoplefone, modernizing telephony across multiple asylum accommodation sites in Switzerland and bringing IT and communications under a unified platform.
The deployment used centralized configuration and management aligned to Microsoft Teams identities and presence. Functional capabilities configured included centralized dial plan and call routing, user provisioning and role based phone assignment, voicemail and presence integration, and administrative controls for trunk and extension management. Standard PBX operational workflows such as inbound routing, hunt groups and attendant console workflows were established to support reception and frontline staff.
Integrations comprised peoplefone connectivity into Microsoft Teams together with consolidation of Swisscom carrier lines and XPhone endpoints, with UPGREAT AG managing the technical cutover. Operational coverage focused on multiple asylum accommodation sites in Switzerland and affected IT, communications, reception, and case management functions by centralizing administration. Governance and configuration were adjusted to meet the foundation's strict data residency and privacy requirements, improving configurability and central management as explicitly stated.
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IT Decision Makers and Key Stakeholders at UPGREAT
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Buyer Intent: Companies Evaluating UPGREAT Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating UPGREAT software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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UPGREAT System Integrator / VAR Profile
UPGREAT is a system integrator and technology consulting firm headquartered in Fehraltorf, Switzerland, with approximately 140 employees and annual revenues of $27M.
UPGREAT implements and supports enterprise applications across markets such as Collaboration.
APPS RUN THE WORLD tracks 2 verified UPGREAT software implementations across industries and regions, including: Edelweiss Air where UPGREAT implemented peoplefone SMS, and Peregrina-Stiftung where UPGREAT implemented Peoplefone Microsoft Teams.
UPGREAT has a strategic VAR/SI partnership with Peoplefone, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing UPGREAT partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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