Vass
Av. de Europa, 1 Alcobendas,
Madrid, CP 28108,
Spain
Madrid, CP 28108,
Spain
34 916 62 34 04
Professional Services
Vass
List of Software Implementations where Vass is Reseller or System Integrator
Vass, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Vass collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Vass is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Vass | SAP | SAP Business One | ERP Financial | ERP Financial Management |
| Vass | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Vass | SAP | SAP Service Cloud | Customer Support | CRM |
| Vass | SAP | SAP Cloud for Customer | Sales Automation | CRM |
| Vass | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce |
| Vass | SAP | SAP Contact Center 365 | Call Center | CRM |
List of Software Implementations where Vass is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Aryzta | Consumer Packaged Goods | 7771 | $2.1B | Switzerland | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2015 | In 2015, Aryzta implemented SAP Sales Cloud (ex CallidusCloud) to standardize and centralize sales operations across its global bakery and frozen bakery businesses. The cloud deployment targeted Sales Automation,Sales Engagement capabilities to deliver enterprise-wide access to real-time customer and business partner information and a consolidated 360-degree view for commercial teams. The implementation centralized sales workflows and removed spreadsheet-based manual processes, aligning sales operations with standardized global processes. Functional capabilities deployed reflect Sales Automation,Sales Engagement patterns, including opportunity and pipeline management, sales activity tracking, and campaign orchestration to support both retail and foodservice channels. Aryzta integrated SAP Sales Cloud into a cloud-first IT landscape that already included SuccessFactors for HR, using consistent workflows to accelerate post-acquisition integrations. The global rollout was executed with implementation partner Vass and covered ARYZTA’s approximately 60 bakeries and kitchens across North America, South America, Europe, Asia, Australia and New Zealand, providing a single sales platform for dispersed commercial teams. Governance emphasized standardization and speed to market, with process controls and global configuration intended to reduce time required to onboard newly acquired businesses. Reported outcomes included elimination of manual spreadsheet processes and improved enterprise visibility that supported faster campaign execution and integration activities. | |
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Spire | Utilities | 3584 | $2.2B | United States | SAP | SAP Contact Center 365 | Call Center | 2024 | In 2024 Spire implemented SAP Contact Center 365 across its US utility call centers to unify IVR, routing and reporting. The deployment targeted roughly 300 agents and sought to standardize customer interactions across divisions. The SAP Contact Center 365 implementation configured IVR flows, skills based routing, agent desktop workflows and consolidated reporting capabilities aligned with the Call Center category. Configuration work included call flow scripting, routing rule sets and reporting schemas to centralize queue management and standardize interaction handling. Integration delivered by VASS connected SAP Contact Center 365 to SAP CRM and SAP ECC so that customer records, account and billing context could be surfaced to agents and fed into consolidated reporting. VASS executed the integrated contact center and IVR solution in a 22 week project, implementing end to end connectivity between the contact center platform, CRM and ECC modules. Operational coverage focused on Spire’s US utility call centers and cross division reporting, with governance updates to standardize call handling and reporting processes. The rollout produced consolidated reporting and lower support requirements across divisions as reported by the implementation partner. | |
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Aryzta | Consumer Packaged Goods | 7771 | $2.1B | Switzerland | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | 2020 | In 2020, ARYZTA implemented SAP Commerce Cloud (ex Hybris) to establish a single platform for online web shops. The deployment targeted eCommerce capabilities for customer self-service and group sales, aligning storefronts and ordering workflows with centralized sales operations. Vass enabled the rollout and delivered a plug-and-play solution running on the same SAP backends, while developing native iOS and Android applications and responsive, mobile-friendly user interfaces. Implemented functional modules included automated order processing, customer self-service storefronts, group sales workflows, and a single sales solution for use across the group. The SAP Commerce Cloud implementation was integrated with existing SAP and non-SAP ERP backends and connected to SAP Sales Cloud and SAP Contact Center to support order orchestration and service interactions. Operational coverage explicitly included the UK, Germany, Austria, Switzerland and France, and the project supported business functions spanning customer service, sales, and order management. Governance and rollout emphasized consistent sales processes and enhanced reporting, with Vass configuring workflows to reduce call center workload and increase order visibility. Reported outcomes included improved customer service workflows, improved reporting with greater visibility, reduced agent attrition and call center workload, and support for consistent sales processes across core markets. |
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IT Decision Makers and Key Stakeholders at Vass
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Vass Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Vass software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Vass System Integrator / VAR Profile
Vass is a system integrator and technology consulting firm headquartered in Madrid, Spain, with approximately 4700 employees and annual revenues of $300M.
Vass implements and supports enterprise applications across markets such as CRM and eCommerce.
APPS RUN THE WORLD tracks 3 verified Vass software implementations across industries and regions, including: Aryzta where Vass implemented SAP Sales Cloud (ex CallidusCloud), Spire where Vass implemented SAP Contact Center 365, and Aryzta where Vass implemented SAP Commerce Cloud (ex Hybris).
Vass has a strategic VAR/SI partnership with SAP, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Vass partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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