VoxveyTel
8 The Green,
Dover, 19901, DE,
United States
Dover, 19901, DE,
United States
1 302-231-2855
Communications
VoxveyTel
List of Software Implementations where VoxveyTel is Reseller or System Integrator
VoxveyTel, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. VoxveyTel collaboration with software players such as Insuresoft, Dialer360 and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
VoxveyTel is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| VoxveyTel | Insuresoft | Insuresoft Diamond Suite | Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration | ERP Services and Operations |
| VoxveyTel | Dialer360 | Dialer360 Auto Dialer | Call Center | CRM |
List of Software Implementations where VoxveyTel is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Figo Pet Insurance | Insurance | 75 | $30M | United States | Insuresoft | Insuresoft Diamond Suite | Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration | 2015 |
In 2015, Figo Pet Insurance implemented Insuresoft Diamond Suite as a greenfield core platform across the United States. The rollout was led with SI VoxveyTel and delivered end-to-end policy administration, agent and broker portals, billing, and claims capabilities in a 50-state production deployment completed in under nine months. The program targeted national voluntary benefits and commercial pet insurance distribution channels.
The implementation configured Insuresoft Diamond Suite to operate across Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration, aligning modules for policy lifecycle management, billing schedules and automated claims workflows. Agent and broker portal functionality was provisioned to support quote to bind workflows and commission handling, while the Pet Cloud mobile and web self-service layer provided online enrollment, policy access and claims intake. Configuration-driven rule sets and standardized data models were applied to accelerate product launches and high-volume enrollments.
Integrations included a Salesforce CRM integration that synchronized sales records, applications and customer data with Insuresoft Diamond Suite, and a mobile and web integration with Pet Cloud for digital enrollments and claims submissions. Operational coverage extended across underwriting, policy administration, billing operations, claims processing, sales and customer service teams throughout Figo’s U.S. footprint. API-enabled interfaces and portal authentication were implemented to support real-time case creation and status updates between systems.
Governance established centralized configuration control and staged rollout governance to manage rapid product introductions while preserving consistent underwriting and claims workflows. VoxveyTel provided implementation services and cutover orchestration during the compressed delivery timeline. The deployment enabled rapid growth and supported mass enrollments for voluntary benefits clients as reported by the implementation source.
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Softel Solutions | Professional Services | 100 | $5M | India | Dialer360 | Dialer360 Auto Dialer | Call Center | 2022 |
In 2022, Softel Solutions implemented Dialer360 Auto Dialer to support outbound lead generation and campaign dialing across its India contact center operations. The deployment targeted BPO and contact center use cases, aligning the Dialer360 Auto Dialer rollout with agent facing dialing workflows and campaign orchestration within the Call Center category.
Configuration centered on Dialer360 Auto Dialer predictive and auto dialer modules, with campaign management, call list controls, dialing modes and agent disposition workflows configured to manage outbound sequences and agent pacing. Implementation work referenced Call Center functional patterns such as campaign setup, list import, call pacing and dispositioning to enable automated dialing and campaign level dial logic.
The implementation was delivered by VoxveyTel using Dialer360 technology, and VoxveyTel testimonials list Softel as a customer. Operational coverage focused on outbound campaigns and lead generation, impacting sales development and contact center operations across Softel Solutions in India.
Governance emphasized centralized campaign configuration and operational workflows for agents and campaign managers, with procedural adjustments to dialing schedules and call handling to align with outbound compliance and campaign processes. VoxveyTel testimonial evidence cites improved agent productivity as an outcome of the Dialer360 Auto Dialer deployment for Softel Solutions.
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IT Decision Makers and Key Stakeholders at VoxveyTel
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Buyer Intent: Companies Evaluating VoxveyTel Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating VoxveyTel software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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VoxveyTel System Integrator / VAR Profile
VoxveyTel is a system integrator and technology consulting firm headquartered in Dover, United States, with approximately 25 employees and annual revenues of $2M.
VoxveyTel implements and supports enterprise applications across markets such as ERP Services and Operations and CRM.
APPS RUN THE WORLD tracks 2 verified VoxveyTel software implementations across industries and regions, including: Figo Pet Insurance where VoxveyTel implemented Insuresoft Diamond Suite, and Softel Solutions where VoxveyTel implemented Dialer360 Auto Dialer.
VoxveyTel has a strategic VAR/SI partnership with Insuresoft and Dialer360, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing VoxveyTel partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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