Xansium
Castlemead, Lower Castle Street,
Bristol, BS1 3AG,
United Kingdom
Bristol, BS1 3AG,
United Kingdom
44 14 5329-7490
Professional Services
Xansium
List of Software Implementations where Xansium is Reseller or System Integrator
Xansium, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Xansium collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Xansium is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Xansium | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | CRM |
| Xansium | Salesforce | Salesforce Service Cloud | Customer Support | CRM |
List of Software Implementations where Xansium is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Salesforce | Salesforce Service Cloud | Customer Support | 2018 |
In 2018, the Cabinet Office implemented Salesforce Service Cloud as the core Customer Support platform to underpin Spotlight, a due diligence tool used by the Government Grants Management Function. The implementation began with collaboration with Xansium and culminated in Spotlight going live on 1 April 2020, initially supporting 17 central government departments before scaling to include nearly 300 local authorities and around 800 named users during the COVID 19 response.
Salesforce Service Cloud was configured to host a central knowledge hub and to log and triage support queries and enhancement requests, creating a single operational channel for grant practitioners. The Spotlight solution uses Lightning Web Components for user interfaces, the Salesforce Platform to provide granular visibility of individual grant applications, Experience Cloud to present a consistent due diligence workflow across teams and schemes, Einstein Analytics for dynamic dashboards, and Salesforce Shield to track user activity and file downloads.
Spotlight automates nearly 70 distinct due diligence checks using as few as three data points, and it is integrated with nine external data sources including the UK registrars of companies, charity regulators and consumer credit resources to validate applicants. Real time alerts notify teams when an organisation s status changes, and support and enhancement requests flow back into Service Cloud for operational handling, which sustained rapid adaptation when the user base expanded during the pandemic.
Governance centered on a standardised best practice approach to due diligence across government, with the Government Grants Management Function owning configuration rules, risk indicators and knowledge articles within Service Cloud. Xansium acted as the implementation partner for Spotlight development, and the program roadmap includes extending checks to sole traders, facilitating impact assessments and simplifying application processes for charities and companies.
Outcomes recorded in the program narrative are explicit, Spotlight enabled teams to assess more than 200,000 grant applications in eight months, it automated high volumes of checks so hundreds of applications can be assessed in minutes, and it helped identify around 3 percent payment irregularity. The effort ran against a backdrop where annual grant spend and application volumes rose dramatically during 2020, and the Cabinet Office reports delivery on time, on scope and on budget for the Spotlight rollout.
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Cabinet Office | Government | 9888 | $1.2B | United Kingdom | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2018 |
In 2018, Cabinet Office implemented Salesforce Experience Cloud to underpin Spotlight, an automated due diligence application used by the Government Grants Management Function. The deployment targeted grant assessment and applicant eligibility workflows and was implemented in collaboration with Xansium, with the platform classified under Customer Engagement,Customer Experience and intended to standardise grant checks across government teams.
The implementation configured Salesforce Experience Cloud together with Lightning Web Components, Service Cloud, Einstein Analytics, Salesforce Shield, and the Salesforce Platform to deliver modular capabilities. Functional modules included an automated due diligence engine that runs nearly 70 checks from three data inputs, real-time status alerts for changes in company or charity standing, a knowledge hub for practitioners built on Service Cloud, and analytics dashboards surfaced with Einstein Analytics.
The Spotlight solution was integrated with nine external data sources, including the UK registrars of companies, charity regulators, and consumer credit resources, using Salesforce open standards to enable rapid adaptation and scaling. The Government Grants Information System was built on Experience Cloud to capture grant award details for government-wide reporting, while Service Cloud was used to log user support queries and enhancement requests, and Salesforce Shield tracked user activity and file downloads for data integrity.
Governance and operational rollout established a consistent best practice approach to due diligence across central departments and local authorities, initially designed for 17 central departments and expanded to support nearly 300 local authorities, with around 800 users leveraging the system during peak periods. Spotlight went live on 1 April 2020, processed more than 200,000 applications within eight months, automated substantial parts of the review workflow so hundreds of applications could be assessed in minutes, helped identify about 3 percent payment irregularity, and was reported as delivered on time, on scope and on budget.
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Prime Minister's Office,10 Downing Street | Government | 8000 | $1.0B | United Kingdom | Salesforce | Salesforce Service Cloud | Customer Support | 2020 |
In 2020, Prime Minister's Office,10 Downing Street deployed Salesforce Service Cloud to consolidate Customer Support workflows across Cabinet Office functions, engaging Xansium as the implementation partner. The engagement covered multiple Cabinet Office departments including Honours and Appointments and Government Recruitment Services.
Workstreams included configuration and enhancement of Service Cloud case management, SLA milestone automation, business hour calculation logic, and KPI reporting dashboards using Salesforce reporting and custom Apex where required. Development of Lightning Web Components delivered a reviewer search interface for a new Infrastructure Projects instance, while Visualforce based customer portals were updated to align with Gov.uk accessibility and design standards.
The program comprised both refactor and greenfield activity, with a complete refactor of existing codebases to conform with Salesforce development best practices and to improve maintainability. GRS teams were onboarded onto Salesforce Service Cloud and a separate greenfield instance was provisioned for Infrastructure Projects, operating alongside other Cabinet Office Salesforce instances.
Governance was enforced through codebase standards, ongoing enhancement cycles for KPI reporting and SLA milestones, and contract delivery from September 2020 through August 2022 as part of a dedicated Salesforce Developer engagement. The implementation emphasized modular Apex, Lightning Web Components, and Service Cloud orchestration to support Customer Support and recruitment workflows within the Cabinet Office.
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Government | 8000 | $1.0B | United Kingdom | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2017 |
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Government | 8000 | $1.0B | United Kingdom | Salesforce | Salesforce Experience Cloud | Customer Engagement,Customer Experience | 2020 |
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IT Decision Makers and Key Stakeholders at Xansium
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Buyer Intent: Companies Evaluating Xansium Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Xansium System Integrator / VAR Profile
Xansium is a system integrator and technology consulting firm headquartered in Bristol, United Kingdom, with approximately 10 employees and annual revenues of $1M.
Xansium implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 5 verified Xansium software implementations across industries and regions, including: Cabinet Office where Xansium implemented Salesforce Service Cloud, Cabinet Office where Xansium implemented Salesforce Experience Cloud, Prime Minister's Office, and10 Downing Street where Xansium implemented Salesforce Service Cloud.
Xansium has a strategic VAR/SI partnership with Salesforce, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Xansium partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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