Eastleigh, SO50 6AD,
United Kingdom
Abri Technographics
Abri Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Abri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abri has purchased the following applications: Paycor 7 Geese Perform for Performance and Goal Management in 2017, Zendesk Chat for Chatbots and Conversational AI in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abri is running and its propensity to invest more and deepen its relationship with Paycor , Zendesk , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abri revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abri Tech Stack and Enterprise Applications
Abri HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor 7 Geese Perform | Performance and Goal Management | HCM | n/a | 2017 | 2017 |
In 2017 Abri implemented Paycor 7 Geese Perform as its Performance and Goal Management solution. The deployment centralized goal setting, continuous feedback, and formal review workflows under HR to standardize people management processes across the organization. Abri Paycor 7 Geese Perform Performance and Goal Management was positioned to support managers and employees in setting objectives and documenting performance conversations.
Configuration focused on core modules for goal management, continuous feedback, structured performance review cycles, and automated performance documentation. Functional workflows emphasized employee progress tracking and in-line feedback capture, with governance enforced through HR-owned review cadences and manager sign-off workflows. The implementation narrative centers on embedding performance documentation and feedback loops into everyday manager and employee processes rather than manual ad hoc record keeping.
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Abri AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Abri implemented Zendesk Chat on its public website to provide a persistent web channel for customer inquiries. The deployment uses Zendesk Chat and aligns with the Chatbots and Conversational AI category, positioning the application as the primary real-time messaging layer for web-based tenant and stakeholder support.
The implementation centers on a web chat widget configured for real-time messaging, automated triggers to initiate conversations, and canned responses for common inquiries. Chat transcripts are retained within the Zendesk Chat application to support agent context and asynchronous follow up. Standard chat capabilities such as presence indicators, routing to available agents, and session handoff are used to structure agent workflows.
Operational responsibility resides with Abri's customer service teams in the United Kingdom, who manage live response and follow-up via the Zendesk Chat interface. Governance emphasizes agent workflow rules, scripted responses, and transcript review to maintain consistent service handling. The deployment is scoped to Abri's public website and the customer service business function, with Zendesk Chat serving as the front-line conversational tool.
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Abri Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Abri implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for web based agreements and approvals. The deployment centers on embedded signing flows delivered through the website, using DocuSign eSignature to present documents, collect signer authentication, and record audit trails for each transaction.
Configuration work focused on templated envelopes, signer routing, and embedded signing sessions to support repeatable online transactions consistent with Digital Signing functionality. DocuSign eSignature was configured to generate audit logs and certificate evidence, and to support role based access for administrators who manage templates and signing workflows.
The integration footprint is limited to the website front end for customer facing signature capture and the internal administrative console for template and user management, supporting compliance oriented and transactional workflows across customer service and legal functions. Operational coverage is United Kingdom based, aligned to Abri business processes that require signed consent or agreement through an online channel.
Governance measures center on role based permissions, document retention settings within DocuSign eSignature, and standardized signing workflows to ensure consistent execution and auditability. The implementation emphasizes controlled template management and administrative controls to maintain signature integrity and regulatory traceability for online agreements.
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Document Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Abri CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2021 | 2021 |
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Abri PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Abri IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Abri CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Abri
| First Name | Last Name | Title | Function | Department | Phone | |
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| Head of IT Operations | Director | IT | ||||
| Director of IT & Innovation | Director | IT | ||||
| IT Core Systems Manager | Manager | IT |
Apps Being Evaluated by Abri Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-15 | Abri | Evaluated | Microsoft | Microsoft Dynamics 365 for Housing Associations | Real Estate Property Management | ERP Services and Operations |