AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Abri Tech Stack and Enterprise Applications

Abri HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paycor Legacy Paycor 7 Geese Perform Performance and Goal Management HCM n/a 2017 2017
In 2017 Abri implemented Paycor 7 Geese Perform as its Performance and Goal Management solution. The deployment centralized goal setting, continuous feedback, and formal review workflows under HR to standardize people management processes across the organization. Abri Paycor 7 Geese Perform Performance and Goal Management was positioned to support managers and employees in setting objectives and documenting performance conversations. Configuration focused on core modules for goal management, continuous feedback, structured performance review cycles, and automated performance documentation. Functional workflows emphasized employee progress tracking and in-line feedback capture, with governance enforced through HR-owned review cadences and manager sign-off workflows. The implementation narrative centers on embedding performance documentation and feedback loops into everyday manager and employee processes rather than manual ad hoc record keeping.
Abri AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Abri implemented Zendesk Chat on its public website to provide a persistent web channel for customer inquiries. The deployment uses Zendesk Chat and aligns with the Chatbots and Conversational AI category, positioning the application as the primary real-time messaging layer for web-based tenant and stakeholder support. The implementation centers on a web chat widget configured for real-time messaging, automated triggers to initiate conversations, and canned responses for common inquiries. Chat transcripts are retained within the Zendesk Chat application to support agent context and asynchronous follow up. Standard chat capabilities such as presence indicators, routing to available agents, and session handoff are used to structure agent workflows. Operational responsibility resides with Abri's customer service teams in the United Kingdom, who manage live response and follow-up via the Zendesk Chat interface. Governance emphasizes agent workflow rules, scripted responses, and transcript review to maintain consistent service handling. The deployment is scoped to Abri's public website and the customer service business function, with Zendesk Chat serving as the front-line conversational tool.
Abri Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021 Abri implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for web based agreements and approvals. The deployment centers on embedded signing flows delivered through the website, using DocuSign eSignature to present documents, collect signer authentication, and record audit trails for each transaction. Configuration work focused on templated envelopes, signer routing, and embedded signing sessions to support repeatable online transactions consistent with Digital Signing functionality. DocuSign eSignature was configured to generate audit logs and certificate evidence, and to support role based access for administrators who manage templates and signing workflows. The integration footprint is limited to the website front end for customer facing signature capture and the internal administrative console for template and user management, supporting compliance oriented and transactional workflows across customer service and legal functions. Operational coverage is United Kingdom based, aligned to Abri business processes that require signed consent or agreement through an online channel. Governance measures center on role based permissions, document retention settings within DocuSign eSignature, and standardized signing workflows to ensure consistent execution and auditability. The implementation emphasizes controlled template management and administrative controls to maintain signature integrity and regulatory traceability for online agreements.
Document Management Content Management 2021 2021
Web Content Management Content Management 2020 2020
Abri CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2023 2023
Customer Support CRM 2021 2021
Abri PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
Abri IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Abri CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Security Orchestration, Automation, and Response (SOAR) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Abri

First Name Last Name Title Function Department Email Phone
Head of IT Operations Director IT
Director of IT & Innovation Director IT
IT Core Systems Manager Manager IT

Apps Being Evaluated by Abri Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abri IT executives and key decision makers. This section highlights Abri's latest recorded technology evaluations, including Microsoft Dynamics 365 for Housing Associations for Real Estate Property Management on 2026-01-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abri digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-01-15 Abri Evaluated Microsoft Microsoft Dynamics 365 for Housing Associations Real Estate Property Management ERP Services and Operations
FAQ - APPS RUN THE WORLD Abri Technographics
Abri is a Non Profit organization based in United Kingdom, with around 500 employees and annual revenues of $50.0 million.
Abri operates a diverse technology stack with applications such as Paycor 7 Geese Perform, Zendesk Chat and DocuSign eSignature, covering areas like Performance and Goal Management, Chatbots and Conversational AI and Digital Signing.
Abri has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paycor, Zendesk and DocuSign.
Abri recently adopted applications including 8x8 Contact Center in 2023, DocuSign eSignature in 2021 and Capita Swordfish Document Management in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abri’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Abri’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abri technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.