Canberra, 2600, ACT,
Australia
Department of Foreign Affairs and Trade Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Foreign Affairs and Trade and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Department of Foreign Affairs and Trade employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Foreign Affairs and Trade has purchased the following applications: SAP S/4 HANA - Accounts Payables for AP Automation in 2018, Oracle PeopleSoft HCM for Core HR in 2018, SAP Concur Travel for Travel Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Foreign Affairs and Trade is running and its propensity to invest more and deepen its relationship with SAP , Visa , 8common or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Foreign Affairs and Trade revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Foreign Affairs and Trade intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA - Accounts Payables | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, the Department of Foreign Affairs and Trade implemented SAP S/4 HANA - Accounts Payables as a focused AP Automation capability for its corporate services and embassy finance functions. The deployment targeted accounts payable processing and was positioned alongside routine accounts receivable tasks performed by corporate services officers at overseas posts such as the Australian Embassy in Ulaanbaatar.
SAP S/4 HANA - Accounts Payables was configured to handle invoice capture and validation, vendor master data maintenance, invoice matching and automated posting into the SAP financial ledger, and tax reimbursement workflows specific to embassy operations. Functional configuration emphasized AP processing controls and accounting entries, while preserving AR bookkeeping responsibilities that staff continued to perform on the SAP platform.
Operational coverage encompassed corporate services teams and on‑post finance staff who carry out day to day AP and AR accounting duties, tax reimbursements, and escalation of incoming finance enquiries. The implementation enabled end users to perform invoice processing and payment preparation within SAP, keeping AP transaction handling centralized in the SAP S/4 HANA environment.
Governance and process changes were driven by local process simplification and staff training, with corporate services officers documenting escalation paths and standard operating procedures to embed AP Automation into embassy workflows. Training and role based handoffs supported consistent use of SAP S/4 HANA - Accounts Payables for routine embassy financial operations and tax reimbursement processing.
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AR Automation | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2018 | 2018 |
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Employee Self Service | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | FlexiPurchase (OEM Fraedom Spendvision) | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2020 | 2020 |
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2005 | 2005 |
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