Department of Foreign Affairs and Trade
10 John McEwen Cres,
Canberra, 2600, ACT,
Australia
Canberra, 2600, ACT,
Australia
61 2 6261-1111
Government
Department of Foreign Affairs and Trade Technographics
Department of Foreign Affairs and Trade Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Foreign Affairs and Trade and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Department of Foreign Affairs and Trade employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Foreign Affairs and Trade has purchased the following applications: SAP S/4 HANA - Accounts Payables for AP Automation in 2018, Oracle PeopleSoft HCM for Core HR in 2018, SAP Concur Travel for Travel Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Foreign Affairs and Trade is running and its propensity to invest more and deepen its relationship with SAP , Visa , 8common or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Foreign Affairs and Trade revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Foreign Affairs and Trade intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Foreign Affairs and Trade Tech Stack and Enterprise Applications
Department of Foreign Affairs and Trade ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA - Accounts Payables | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, the Department of Foreign Affairs and Trade implemented SAP S/4 HANA - Accounts Payables as a focused AP Automation capability for its corporate services and embassy finance functions. The deployment targeted accounts payable processing and was positioned alongside routine accounts receivable tasks performed by corporate services officers at overseas posts such as the Australian Embassy in Ulaanbaatar.
SAP S/4 HANA - Accounts Payables was configured to handle invoice capture and validation, vendor master data maintenance, invoice matching and automated posting into the SAP financial ledger, and tax reimbursement workflows specific to embassy operations. Functional configuration emphasized AP processing controls and accounting entries, while preserving AR bookkeeping responsibilities that staff continued to perform on the SAP platform.
Operational coverage encompassed corporate services teams and on‑post finance staff who carry out day to day AP and AR accounting duties, tax reimbursements, and escalation of incoming finance enquiries. The implementation enabled end users to perform invoice processing and payment preparation within SAP, keeping AP transaction handling centralized in the SAP S/4 HANA environment.
Governance and process changes were driven by local process simplification and staff training, with corporate services officers documenting escalation paths and standard operating procedures to embed AP Automation into embassy workflows. Training and role based handoffs supported consistent use of SAP S/4 HANA - Accounts Payables for routine embassy financial operations and tax reimbursement processing.
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AR Automation | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2022 | 2023 |
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Expense Management | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Department of Foreign Affairs and Trade HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, the Department of Foreign Affairs and Trade configured and operated Oracle PeopleSoft HCM as its Core HR platform across its Canberra-based HR and payroll operations. The effort ran as a combination of Business as Usual support and an active development stream, with a small in-house technical team responsible for PeopleSoft HR, Global Payroll and Electronic Learning Management applications.
Work focused on functional stabilization and platform lifecycle management within Oracle PeopleSoft HCM, including a production PeopleTools upgrade from 8.55 to 8.57 and the establishment of PeopleSoft Performance Monitor PPM. The team developed and implemented a Migration Path and Bundling process to support parallel development and patching for HR and ELM integrated applications, and introduced PeopleSoft Update Manager PUM concepts to the technical and business community.
Operational coverage included concurrent maintenance of HR and ELM applications, secure environment compliance, and direct liaison with Oracle support for issue resolution. The BAU team handled application operations, production patching and coordination of the PeopleTools upgrade, preserving integration links between human resources, payroll and learning management workflows.
Governance changes centered on formalizing patch bundling and migration procedures and onboarding technical and business staff to PUM-driven update philosophies. Performance monitoring was institutionalized through PPM, and change control for application and platform updates was tightened to support ongoing development while maintaining production stability.
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Employee Self Service | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Department of Foreign Affairs and Trade ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | FlexiPurchase (OEM Fraedom Spendvision) | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, the Department of Foreign Affairs and Trade implemented SAP Concur Travel, migrating travel booking and management from FlexiPurchase (OEM Fraedom Spendvision) to centralize Travel Management across the agency. The deployment positioned SAP Concur Travel as the primary Travel Management application for the department, consolidating itinerary management, policy enforcement, and travel risk handling for an organization of approximately 6000 employees.
Configuration work emphasized standard Travel Management capabilities, including corporate booking workflows, itinerary consolidation, and travel risk referential settings. As part of that configuration, the Riskline/DFAT option for the Risk Referential setting was deprecated as of January 31, 2020 to meet SAP Concur security requirements, and customers were advised to update the company Risk Referential setting from Riskline/DFAT to Riskline by contacting SAP Concur support. The guidance noted customers may continue to use existing Riskline/DFAT data but that data might be outdated, creating a governance requirement to transition to the Riskline setting.
Operationally the SAP Concur Travel rollout affected the departmentwide corporate travel function and required updates to travel governance and policy workflows to align with the new referential security posture. The implementation consolidated travel booking and risk management processes under SAP Concur Travel, and the department enforced a change-management path to update the Risk Referential configuration across affected business units.
The explicit outcome tied to the change was improved security for SAP Concur customers, as documented by SAP Concur guidance on deprecating the Riskline/DFAT option. SAP Concur Travel remains the named application for agency Travel Management, with the security-driven shift to the Riskline referential identified as a required post-implementation action.
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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Travel Management | ERP Services and Operations |
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2022 | 2022 |
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Department of Foreign Affairs and Trade AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2016 | 2016 |
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Department of Foreign Affairs and Trade Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Department of Foreign Affairs and Trade Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Department of Foreign Affairs and Trade Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Department of Foreign Affairs and Trade CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Department of Foreign Affairs and Trade EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2022 | 2022 |
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Department of Foreign Affairs and Trade Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Department of Foreign Affairs and Trade PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Department of Foreign Affairs and Trade IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Department of Foreign Affairs and Trade Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2005 | 2005 |
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IT Decision Makers and Key Stakeholders at Department of Foreign Affairs and Trade
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | IT | |
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Finance Director | Director | Finance | |
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Director Development Procurement and Agreements | Director | Procurement | |
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CFO | CXO | Finance | |
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Director Global Technical Operations | Director | Finance | |
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Director IT | Director | Finance | |
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Assistant Director - Infrastructure CIU | Director | Operations | |
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Dynamics CRM & Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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CEO | CXO | Operations | |
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CFO | CXO | Finance | |
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Chief People Officer | CXO | HR | |
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Director Capability and Procurement | Director | Procurement | |
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Director, Finance Service Delivery and Transformation Branch | Director | Finance | |
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Assistant Secretary, Finance Management Branch | Non Manager | Finance | |
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Director Digital Uplift Program | Director | IT | |
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COO | CXO | Operations | |
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Head of Executive Division, Operations | Director | Operations | |
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Director, Development Communications & Partnerships | Director | Operations | |
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Apps Being Evaluated by Department of Foreign Affairs and Trade Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Foreign Affairs and Trade IT executives and key decision makers. This section highlights Department of Foreign Affairs and Trade's latest recorded technology evaluations, including Testgrid Psychometric Assessments for Talent Assessment on 2025-07-16, Nutanix Cloud Platform for Application Hosting and Computing Services on 2025-01-28, and SAP EWM (Extended Warehouse Management) for Warehouse Management on 2024-10-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Foreign Affairs and Trade digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-16 | Department of Foreign Affairs and Trade | Evaluated | Testgrid | Testgrid Psychometric Assessments | Talent Assessment | HCM |
| 2025-01-28 | Department of Foreign Affairs and Trade | Evaluated | Nutanix | Nutanix Cloud Platform | Application Hosting and Computing Services | IaaS |
| 2024-10-03 | Department of Foreign Affairs and Trade | Evaluated | SAP | SAP EWM (Extended Warehouse Management) | Warehouse Management | SCM |
FAQ - APPS RUN THE WORLD Department of Foreign Affairs and Trade Technographics
Department of Foreign Affairs and Trade is a Government organization based in Australia,
with around 6000 employees and annual revenues of $1.54 billion.
Department of Foreign Affairs and Trade operates a diverse technology stack with applications such as
SAP S/4 HANA - Accounts Payables, Oracle PeopleSoft HCM and SAP Concur Travel,
covering areas like AP Automation, Core HR and Travel Management.
Department of Foreign Affairs and Trade has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oracle.
Department of Foreign Affairs and Trade recently adopted applications including
SAP S/4 HANA in 2022, 8common Expense8 in 2022 and BPAY Payments in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Foreign Affairs and Trade’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Foreign Affairs and Trade’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Foreign Affairs and Trade technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.