British Columbia Automobile Association (BCAA) Technographics
British Columbia Automobile Association (BCAA) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by British Columbia Automobile Association (BCAA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1350 British Columbia Automobile Association (BCAA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that British Columbia Automobile Association (BCAA) has purchased the following applications: Epicor Time and Expense Management for Expense Management in 2014, Microsoft Power BI for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems British Columbia Automobile Association (BCAA) is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing British Columbia Automobile Association (BCAA) revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for British Columbia Automobile Association (BCAA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
British Columbia Automobile Association (BCAA) Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Time and Expense Management | Expense Management | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, British Columbia Automobile Association implemented Epicor Time and Expense Management. The deployment targeted Expense Management within the CIO Department and provided administrative support and expense processing for four Senior Team Leaders.
Epicor Time and Expense Management was configured to handle expense report creation and reconciliations, together with time capture and standard approval workflows consistent with Expense Management systems. Administrative activities such as calendar maintenance, meeting coordination, creation and editing of presentations, travel arrangements and itineraries were operationally linked to expense and travel workflows to streamline departmental tasking and team meeting facilitation.
Operational scope was explicitly departmental, covering the CIO Department and the four Senior Team Leaders rather than an enterprise wide rollout. Integrations were limited to internal departmental workflows and approval chains, with expense reports and reconciliations routed through Epicor Time and Expense Management for processing and signoff.
Governance was adjusted to centralize submission and reconciliation ownership within the administrative support function, standardizing cadence for expense reporting and formalizing travel and meeting coordination via the Epicor platform. The implementation emphasized configuration of Expense Management controls and process orchestration to support the CIO departmental administrative and finance related workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, British Columbia Automobile Association implemented Microsoft Power BI to establish enterprise reporting and analytics. The deployment targeted Analytics and BI capabilities to support Insurance operations and membership services across the organization.
Microsoft Power BI was configured to deliver interactive dashboards, self service reporting, centralized report publishing, data modeling using Power Query, scheduled data refresh, and role level security for segmented access. The implementation leveraged standard Analytics and BI functional workflows including semantic modeling, visual report layers, and a managed report lifecycle to enable business analysts and operational users to consume insights.
Deployment governance centered on a centralized analytics team that managed report versioning, access policies, and a catalog of canonical reports, while business-facing adoption focused on training and handoffs to power users. BCAA had experience with Microsoft Power BI and IBM Cognos, and the Cognos experience informed report requirements and semantic definitions used during Power BI modeling. British Columbia Automobile Association Microsoft Power BI Analytics and BI supported core insurance reporting and membership analytics through an organized, governed reporting program.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, British Columbia Automobile Association (BCAA) implemented Cisco Webex Meetings as a web-embedded conferencing solution. Cisco Webex Meetings is deployed on BCAA's public website to provide Audio Video and Web Conferencing capabilities for member engagement and remote meeting delivery.
The implementation leverages standard Cisco Webex Meetings functional modules including scheduled meetings, video conferencing, screen sharing, and session recording to support customer interactions and staff collaboration. Architectural design centers on vendor cloud meeting services and website integration, with configuration focused on access controls, meeting scheduling, and guest participation workflows aligned to Audio Video and Web Conferencing operational practices.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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SD-WAN | IaaS |
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2025 | 2025 |
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SD-WAN | IaaS |
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2025 | 2025 |
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SD-WAN | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Next Generation Firewall | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at British Columbia Automobile Association (BCAA)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by British Columbia Automobile Association (BCAA) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||