Eaton Technographics
Eaton Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eaton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 92000 Eaton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eaton has purchased the following applications: SmartDreamers for Candidate Relationship Management in 2019, Palantir AIP Platform for Generative AI Platforms in 2024, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eaton is running and its propensity to invest more and deepen its relationship with SmartDreamers , Circadian Technologies , Merative, formerly IBM Watson Health or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eaton revenues, which have grown to $24.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eaton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Eaton Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartDreamers | Legacy | SmartDreamers | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019 Eaton implemented SmartDreamers as a Candidate Relationship Management platform to broaden its talent reach and support recruiting at scale. The deployment targeted recruitment campaigns across 29 countries on two continents and engaged nine distinct recruitment channels to reach 600,000 candidates with technical backgrounds, positioning SmartDreamers as the central application for recruitment marketing activities.
The implementation focused on Advertising, Reports, Engage, and Convert functional modules of SmartDreamers, with configuration work to enable automated campaign orchestration, multi-channel job ad distribution, candidate engagement workflows, and consolidated reporting. SmartDreamers was used to automate recruitment marketing tasks and to operationalize candidate nurturing, campaign segmentation, and performance analytics consistent with Candidate Relationship Management capabilities.
Operational scope centered on Eaton HR and recruiting teams responsible for employer branding and talent acquisition across the specified international footprint, with campaign management and content distribution coordinated through SmartDreamers. The platform supported recruitment business functions including sourcing, employer brand amplification, candidate engagement, and analytics driven reporting for hiring teams.
Governance evolved as Eaton shifted recruitment processes toward centralized campaign orchestration and automated delivery, enabling recruiters to standardize ad placement, measure channel performance through Reports, and manage candidate touch points via Engage and Convert modules. The rollout emphasized process automation and streamlining of recruitment marketing workflows to improve consistent brand exposure across multiple online channels.
Outcomes explicitly reported included increased brand awareness among passive candidates, higher visibility for employment ads, and a streamlined recruitment marketing process that helped Eaton contract competitive candidates faster. SmartDreamers provided the application layer for Eaton to extend its employer brand and scale candidate outreach as part of its Candidate Relationship Management strategy.
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Fatigue Management | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir AIP Platform | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, Eaton deployed the Palantir AIP Platform as a Generative AI Platforms solution to accelerate and modernize Enterprise Resource Planning deployments across its operations. The announcement, issued from Dublin and Denver, frames the expanded partnership with Palantir as an enterprise-grade data management and AI orchestration initiative intended to scale across Eaton’s global footprint and industrial operations.
Implementation emphasizes AI-powered data management capabilities within the Palantir AIP Platform, notably data mapping, data cleansing, and automated migration orchestration aimed at ERP modernization. The rollout leverages AIP’s marketplace of prebuilt AIP Now applications and large-language model enabled workflows to convert analytic ideas into operational applications, and to instrument a common operating picture that unifies siloed data, logic assets, and systems of action.
Operational coverage and integration focus on ERP ecosystems and supply chain operations, building on a prior Palantir-delivered AI assisted workflow that proactively identified and resolved material shortages to prevent downtime. The Palantir AIP Platform work explicitly targets decision support and operational execution across Eaton’s manufacturing and supply chain functions, bringing machine-assisted mapping and automated data migration into core systems to reduce manual reconciliation across distributed sites.
Governance and process changes center on institutionalizing an AI innovation pipeline, with Palantir supporting Eaton’s systematic approach to turn ideas into production applications and to speed value creation across global operations. Eaton’s chief data officer characterized the new AI-enabled applications as strategic differentiators that will accelerate productivity and improve the company’s ability to deliver customer value, and the Palantir AIP Platform is described as delivering LLM and advanced AI capabilities to private enterprise data with security and trust as a foundation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Eaton implemented Adobe Connect, deploying Adobe Connect as an Audio Video and Web Conferencing capability on its corporate website. Eaton uses Adobe Connect to support web-based meetings, webinars, virtual training, and customer-facing web events, aligning the Audio Video and Web Conferencing application with corporate communications, learning and development, and external engagement business functions.
Configuration emphasized standard Adobe Connect functionality including persistent virtual meeting rooms, meeting room provisioning, screen and content sharing, attendee management, and session recording and playback consistent with Audio Video and Web Conferencing workflows. Governance focused on content publishing and access control for hosted webinars and training sessions, with the service embedded into Eaton web pages to provide a unified entry point for internal and external participants, positioning Eaton, Adobe Connect, Audio Video and Web Conferencing as a central platform for online engagement.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2006 | 2006 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2000 | 2000 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Eaton
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eaton Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eaton IT executives and key decision makers. This section highlights Eaton's latest recorded technology evaluations, including Kinaxis Maestro (formerly known as RapidResponse)️ for Supply Chain Management on 2025-11-12, ServiceNow Public Sector Digital Services for Citizen Engagement on 2025-07-24, and SAP HCM (HR) for Core HR on 2025-04-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eaton digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Eaton Technographics
Eaton is a Manufacturing organization based in Ireland,
with around 92000 employees and annual revenues of $24.90 billion.
Eaton operates a diverse technology stack with applications such as
SmartDreamers, Palantir AIP Platform and Adobe Connect,
covering areas like Candidate Relationship Management, Generative AI Platforms and Audio Video and Web Conferencing.
Eaton has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SmartDreamers, Palantir Technologies and Adobe Systems.
Eaton recently adopted applications including
Oracle Cloud Infrastructure in 2025, Circadian in 2024 and Palantir AIP Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eaton’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eaton’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eaton technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.