Big Rapids, 49307, MI,
United States
Ferris State University Technographics
Ferris State University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ferris State University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Ferris State University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ferris State University has purchased the following applications: PageUp ATS for Applicant Tracking System in 2019, Ellucian Banner ERP for Education ERP in 2014, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ferris State University is running and its propensity to invest more and deepen its relationship with PageUp , Instructure , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ferris State University revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ferris State University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ferris State University Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Ferris State University implemented PageUp ATS. PageUp ATS serves as the university's Applicant Tracking System and is deployed on the Ferris State University website to present job postings and capture candidate applications directly through the public career site.
The deployment configures core Applicant Tracking System capabilities including job posting and requisition management, online application forms, candidate tracking and workflow automation, and interview scheduling. PageUp ATS integration with ferris.edu channels applications into a centralized recruiting queue where Talent Acquisition and HR oversee requisition approvals and hiring manager access, and departments across academic and administrative areas use the system for candidate review. Governance emphasis centers on standardized hiring workflows and centralized application processing to create consistent recruitment procedures across units.
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Learning and Development | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2014 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Banner ERP | Education ERP | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 Ferris State University implemented Ellucian Banner ERP, deploying the Ellucian Banner ERP as its primary Education ERP to support university administrative and student services. The implementation was managed by the campus IT Applications team, with a Senior IT Application Analyst on staff from April 2014 to March 2015 who administered application operations and performed database-level PL/SQL work against the Banner ERP database.
The Ellucian Banner ERP deployment focused on core Education ERP capabilities, including student administration, registration and records, and administrative finance and HR workflows consistent with campus ERP usage. Operational coverage included university administrative departments and IT operations based in Big Rapids Michigan, with Cherwell Service Management serving as the IT department ticketing system to log and track application incidents and requests. Governance centered on centralized application administration within the IT Applications team, combining PL/SQL database maintenance, application configuration, and IT ticketing processes for ongoing support and change control.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ferris State University implemented LiveChat on its public website to provide real-time web engagement. LiveChat is deployed as an embedded front-end chat interface, classified under Chatbots and Conversational AI, and is used to support admissions inquiries, prospective student engagement, and first-line student and IT service contacts.
The implementation follows a typical Chatbots and Conversational AI architecture, using an embedded widget for visitor-side interactions, a staff console for real-time messaging and transcript review, and configurable canned responses and automated greetings to standardize initial outreach. Governance and operational ownership are centered on the university web operations and student services teams, with staged rollout and configuration controls focused on widget placement, conversational scripts, departmental routing rules, and administrative access settings.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ferris State University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ferris State University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||