Sacaton, 85147, AZ,
United States
Gila River Health Care Technographics
Gila River Health Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gila River Health Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1588 Gila River Health Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gila River Health Care has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gila River Health Care is running and its propensity to invest more and deepen its relationship with iCIMS , Infor , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gila River Health Care revenues, which have grown to $163.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gila River Health Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gila River Health Care Tech Stack and Enterprise Applications
Gila River Health Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Gila River Health Care implemented iCIMS Recruit Applicant Tracking System. iCIMS Recruit Applicant Tracking System is deployed as the embedded careers portal on the Gila River Health Care website, functioning as the primary Applicant Tracking System for external candidate sourcing and application intake.
The implementation centers on core applicant tracking capabilities including job requisition publishing, online application forms native to the careers site, candidate profile and resume collection, stage-based candidate workflows, and recruitment activity logging. Configuration is focused on talent acquisition use cases, with role-based access for hiring managers and HR recruiters, configurable application routing, and automated notifications consistent with Applicant Tracking System functionality.
Operational coverage is concentrated on recruiting and HR functions across the organization, using the website-hosted career portal to present live openings and capture applicants. Governance for requisition approvals and candidate workflow follows standard HR processes, with the system serving as the primary repository for external applicant records and recruiting activity for Gila River Health Care.
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2018 | 2018 |
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Gila River Health Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Gila River Health Care implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment places Cisco Webex Meetings on the organization website to provide web-based meeting join flows and public-facing conferencing access for external participants.
The implementation configures core conferencing capabilities consistent with Audio Video and Web Conferencing platforms, including scheduled meetings, browser-based join, screen sharing, participant controls, and cloud recording and playback. Cisco Webex Meetings is presented as a web-embedded meeting endpoint, aligning web authentication flows with centralized meeting policies and meeting lifecycle controls.
Operational ownership is described as centralized within IT for site-level embedding and policy administration while the functional scope extends to external stakeholder engagement and internal collaboration across administrative and clinical support teams. Governance focuses on meeting access controls, user provisioning through existing identity frameworks, and standard conferencing policy enforcement to manage scheduling, attendee permissions, and recorded session retention.
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Gila River Health Care ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Gila River Health Care implemented Freshservice, deploying the Freshservice IT Service Management solution. The deployment included embedding the Freshservice self service portal on the organization's public website to provide ticket submission, knowledge base access, and frontline IT support routing to end users. The implementation was scoped to support IT service delivery for approximately 1,588 employees across clinical and administrative functions in the United States.
Configuration focused on standard IT Service Management capabilities including incident and request ticketing, a service catalog, a knowledge base, asset tracking, and automation rules to streamline ticket triage and routing. Operational changes included redesigned intake workflows, SLA definitions, and role based access to align IT operations with a web based support channel. Governance established centralized ticket management and phased rollout of the self service portal, with Freshservice acting as the core platform for service orchestration and knowledge sharing.
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Gila River Health Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Gila River Health Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gila River Health Care
Apps Being Evaluated by Gila River Health Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-13 | Gila River Health Care | Evaluated | Infor | Infor Workforce Management | Workforce Management | HCM |