Government of Alberta
10808 99 Ave, Edmonton, AB T5K 0G,
Edmonton, T5K 0G5, AB,
Canada
Edmonton, T5K 0G5, AB,
Canada
1 825-419-6074
Government
Government of Alberta Technographics
Government of Alberta Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Government of Alberta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 Government of Alberta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Government of Alberta has purchased the following applications: Pandell AP for AP Automation in 2009, SAP SuccessFactors Compensation for Compensation Management in 2019, Olark Live Chat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Government of Alberta is running and its propensity to invest more and deepen its relationship with Pandell Technology , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Government of Alberta revenues, which have grown to $53.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Government of Alberta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Government of Alberta Tech Stack and Enterprise Applications
Government of Alberta ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pandell Technology | Legacy | Pandell AP | AP Automation | ERP | IBM | 2009 | 2009 |
In 2009, the Government of Alberta deployed Pandell AP as an Electronic Payment System to streamline finance and accounts payable processes, launching the solution in May 2009. The implementation is described as an AP Automation initiative focused on large volume invoice payments managed by provincial finance operations.
Pandell AP implementation delivered core AP automation capabilities including electronic payment processing, high volume invoice handling and workflow automation for approvals and batch payments. Configuration emphasized invoice intake and automated payment orchestration consistent with AP Automation functional workflows, enabling faster processing cycles within the accounts payable function.
The project was executed in cooperation with IBM, reflecting a systems integration partnership for rollout and operational support. The solution integrated with Government of Alberta finance operations and payment interfaces to enable large scale disbursements and electronic remittance workflows across provincial departments.
Governance and process changes accompanied the technical deployment, with centralized payment controls and standardized AP workflows introduced to support the electronic payment system. Rollout activities included coordination between Pandell, IBM and government finance teams, and operationalizing new approval and payment administration procedures.
The initiative processed roughly 50,000 billing invoices monthly and reduced invoice processing time by about threefold, outcomes that demonstrated Pandell AP and e payment capability in the Canadian public sector. These results underscore the operational scale and AP Automation value delivered to the Government of Alberta.
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ERP Financial | ERP |
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2019 | 2020 |
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ERP Financial | ERP |
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2022 | 2023 |
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Expense Management | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2022 | 2022 |
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Government of Alberta HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2019 | 2020 |
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Core HR | HCM |
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2019 | 2020 |
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HR Service Delivery | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2020 |
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Government of Alberta AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Government of Alberta Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Government of Alberta Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Government of Alberta CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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Government of Alberta ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2009 | 2010 |
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Government of Alberta Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Government of Alberta TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2018 | 2018 |
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Government of Alberta IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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Government of Alberta CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Government of Alberta
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director, IT Operations | Director | IT | |
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Executive Director, Information Management | Director | IT | |
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Manager, ITSM Operations | Manager | IT | |
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IT Manager | Manager | IT | |
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Director - Application Management Services | Director | IT | |
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IT Manager and Service Owner | Manager | IT | |
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Director, Information Management Projects, Technology and Innovation | Director | IT | |
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Acting Assistant Deputy Minister and Chief Information Officer | CXO | IT | |
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Director, Finance Operations | Director | Finance | |
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Acting Manager, Oracle ERP | Manager | IT | |
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Apps Being Evaluated by Government of Alberta Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Government of Alberta IT executives and key decision makers. This section highlights Government of Alberta's latest recorded technology evaluations, including Braze Platform for Customer Engagement, Customer Loyalty on 2025-09-04 and Moodle LMS for Learning and Development on 2024-07-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Government of Alberta digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-04 | Government of Alberta | Evaluated | Braze | Braze Platform | Customer Engagement, Customer Loyalty | CRM |
| 2024-07-11 | Government of Alberta | Evaluated | Moodle | Moodle LMS | Learning and Development | HCM |
FAQ - APPS RUN THE WORLD Government of Alberta Technographics
Government of Alberta is a Government organization based in Canada,
with around 27000 employees and annual revenues of $53.37 billion.
Government of Alberta operates a diverse technology stack with applications such as
Pandell AP, SAP SuccessFactors Compensation and Olark Live Chat,
covering areas like AP Automation, Compensation Management and Chatbots and Conversational AI.
Government of Alberta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pandell Technology, SAP and Olark.
Government of Alberta recently adopted applications including
Olark Live Chat in 2024, Acoustic Analytics (formerly IBM Tealeaf) in 2024 and Mixpanel in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Government of Alberta’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Government of Alberta’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Government of Alberta technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.