Lifetime Training Group
Floor 11, Clifton Heights,
Bristol, BS8 1EJ,
United Kingdom
Bristol, BS8 1EJ,
United Kingdom
44 11 7314-3000
Education
Lifetime Training Group Technographics
Lifetime Training Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lifetime Training Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 884 Lifetime Training Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lifetime Training Group has purchased the following applications: Ciphr Absence Leave Management for Absence and Leave Management in 2020, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lifetime Training Group is running and its propensity to invest more and deepen its relationship with CIPHR , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lifetime Training Group revenues, which have grown to $90.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lifetime Training Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lifetime Training Group Tech Stack and Enterprise Applications
Lifetime Training Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIPHR | Legacy | Ciphr Absence Leave Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Lifetime Training Group deployed Ciphr Absence Leave Management as part of a broader Ciphr HR implementation integrated with Ciphr LMS to support its 1,200-strong UK workforce and to streamline onboarding, performance management, and holiday and absence administration. The deployment positioned Ciphr Absence Leave Management in the Absence and Leave Management category to support HR teams and line managers with absence recording and leave workflows.
The implementation configured core modules for onboarding, performance management, and holiday and absence administration, and operationalized appraisal workflows and manager self-service for approval and recordkeeping. Ciphr Absence Leave Management was used alongside Ciphr HR to centralize employee lifecycle processes, reduce manual steps in absence handling, and standardize appraisal completion procedures.
Ciphr HR was integrated with Ciphr LMS to align learning records with HR profiles and to provide a single operational view for onboarding and performance training tasks. Operational coverage was the UK workforce, with the solution supporting HR, line managers, and people operations responsible for holiday and absence processes across Lifetime Training Group.
Ciphr has been the organisation's HR platform since 2020 and Lifetime Training Group reports improved manager adoption, higher appraisal completion rates, and reduced administration for holiday and absence processes following the rollout of Ciphr Absence Leave Management. Governance centered on consolidating HR and learning administration within Ciphr, simplifying workflows for managers and HR administrators.
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2021 | 2022 |
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Lifetime Training Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Lifetime Training Group implemented Zendesk Chat, deploying the Zendesk Chat web widget across its public website. The deployment situates Zendesk Chat within the Chatbots and Conversational AI category and aligns the application with learner support and enrolment contact flows on the corporate site.
The implementation focused on standard Chatbots and Conversational AI capabilities, using the Zendesk Chat widget for synchronous messaging, proactive greeting prompts, canned responses for common enquiries, and an agent console for real time interaction. Configuration emphasized conversational routing and session management to ensure handoff from automated greetings to live agents, and chat transcript capture for record keeping and follow up.
Operational coverage is centered on the website channel, with the system servicing customer support and learner enrolment teams that handle incoming web chats. Day to day use concentrates on web based conversational workflows and agent mediated resolution, with staffing and shift coverage organized around peak enquiry periods observed on the site.
Governance and workflow changes included formalizing chat handling procedures, scripted response templates, and escalation paths from chat to asynchronous channels when needed. The implementation established clear operational ownership for chat monitoring and response quality within the support function, supporting consistent handling of inbound learner inquiries via Zendesk Chat.
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Lifetime Training Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Lifetime Training Group implemented Microsoft 365 as its Collaboration platform. Public source references indicate Microsoft 365 assets are employed on the company website, confirming use beyond purely internal pilots. The deployment is aligned with the organization’s UK training and corporate operations, reflecting an enterprise collaboration posture for an education services provider.
Microsoft 365 was configured to provide core collaboration capabilities, including cloud email and calendaring, intranet and content management, file synchronization and sharing, and real-time teamwork tools. The implementation leverages Microsoft 365 capabilities such as Exchange Online for messaging, SharePoint Online for intranet and content repositories, OneDrive for individual file storage, and Microsoft Teams for meetings and chat, providing a unified collaboration stack. Configuration emphasis appears to be on content governance, document lifecycle and role based access controls consistent with collaboration platform deployments.
Operational coverage includes internal communications, training administration workflows, and learner facing content publication channels, with Microsoft 365 components surfaced on the public website to support those functions. Administration and governance processes are organized around Microsoft 365 tenancy and service management, incorporating user provisioning, group and permissions management, and content governance to control access across corporate and learning teams.
The narrative centers on Lifetime Training Group Microsoft 365 Collaboration as the primary collaboration fabric for the business, instrumenting email, intranet, file services and team collaboration to support training delivery and corporate functions.
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Collaboration | Collaboration |
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2022 | 2022 |
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Lifetime Training Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Lifetime Training Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Lifetime Training Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Lifetime Training Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Lifetime Training Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Lifetime Training Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lifetime Training Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lifetime Training Group IT executives and key decision makers. This section highlights Lifetime Training Group's latest recorded technology evaluations, including IBM Life/400 for Insurance ERP on 2025-12-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lifetime Training Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-22 | Lifetime Training Group | Evaluated | IBM | IBM Life/400 | Insurance ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Lifetime Training Group Technographics
Lifetime Training Group is a Education organization based in United Kingdom,
with around 884 employees and annual revenues of $90.3 million.
Lifetime Training Group operates a diverse technology stack with applications such as
Ciphr Absence Leave Management, Zendesk Chat and Microsoft 365,
covering areas like Absence and Leave Management, Chatbots and Conversational AI and Collaboration.
Lifetime Training Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CIPHR, Zendesk and Microsoft.
Lifetime Training Group recently adopted applications including
WebinarNinja in 2022, Microsoft Azure Monitor in 2022 and AuthSMTP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lifetime Training Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lifetime Training Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lifetime Training Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.