AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Marotta Controls Tech Stack and Enterprise Applications

Marotta Controls Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Marotta Controls implemented Cisco Webex Meetings on their website. Cisco Webex Meetings provides Audio Video and Web Conferencing capabilities to support internal collaboration and external customer meetings, enabling scheduled meetings, video and screen sharing, and browser-based join workflows. The deployment is built on a cloud-hosted Webex Meetings architecture with web-embedded join links on the corporate site and support for native clients, reflecting a SaaS-centric meeting stack. Configuration aligns with standard Audio Video and Web Conferencing modules including meeting scheduling, host controls, guest access via secure links, and recording, and the implementation is used to drive customer-facing meeting flows as well as internal collaboration governance through account-based host roles and meeting controls.
Survey and Questionnaire Collaboration 2020 2020
Marotta Controls CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2021 2021
In 2021 Marotta Controls implemented FreshDesk Customer Support to provide web integrated customer service for its aerospace and defense customers. The FreshDesk Customer Support deployment is embedded on the Marotta corporate website to capture inbound inquiries through web forms and a support widget, routing requests into a centralized ticketing queue managed within the vendor hosted application. The implementation leverages core Customer Support capabilities including ticket lifecycle management, a knowledge base and self service portal, automated routing and SLA driven workflows, consistent with a cloud hosted vendor platform. Operational coverage is focused on customer facing service and technical support workflows, with governance organized around ticket triage, escalation and response processes to standardize support handling across the company.
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2022 2022
Marotta Controls ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2020 2020
In 2020, Marotta Controls deployed Atlassian Jira Service Desk as an IT Service Management solution on its public website, establishing a customer-facing portal for service requests and incident intake. The implementation aligned Atlassian Jira Service Desk with core IT support functions, enabling ticket creation from the website and providing a centralized intake point for reported issues and user requests. Configuration emphasized standard IT Service Management capabilities, including request type cataloging, queue-based routing, SLA policy enforcement, automated triage rules, and a centralized ticketing backbone for incident and request management. Governance was structured under IT ownership with defined workflows, role-based access and escalation channels to support operational support teams, while the website portal extended self-service access to external and internal users.
Marotta Controls IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Marotta Controls CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Marotta Controls

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Marotta Controls Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marotta Controls IT executives and key decision makers. This section highlights Marotta Controls's latest recorded technology evaluations, including SAP Ariba for Procurement on 2024-06-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marotta Controls digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-06-20 Marotta Controls Evaluated SAP SAP Ariba Procurement Procurement
FAQ - APPS RUN THE WORLD Marotta Controls Technographics
Marotta Controls is a Aerospace and Defense organization based in United States, with around 427 employees and annual revenues of $80.0 million.
Marotta Controls operates a diverse technology stack with applications such as Cisco Webex Meetings, FreshDesk Customer Support and Atlassian Jira Service Desk, covering areas like Audio Video and Web Conferencing, Customer Support and IT Service Management.
Marotta Controls has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Freshworks and Atlassian.
Marotta Controls recently adopted applications including Microsoft Clarity in 2022, Cloudflare CDN in 2022 and FreshDesk Customer Support in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marotta Controls’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Marotta Controls’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marotta Controls technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.