Mizzen+Main
1444 Oak Lawn Ave A· Suite #545,
Dallas, 75207, TX,
United States
Dallas, 75207, TX,
United States
1 877-958-9626
Retail
Mizzen+Main Technographics
Mizzen+Main Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mizzen+Main and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 88 Mizzen+Main employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mizzen+Main has purchased the following applications: Amazon Pay for Payment Processing in 2017, Lever by Employ for Applicant Tracking System in 2018, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mizzen+Main is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mizzen+Main revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mizzen+Main intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mizzen+Main Tech Stack and Enterprise Applications
Mizzen+Main ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Mizzen+Main implemented Amazon Pay as its Payment Processing solution on the company website. The rollout embedded the Amazon Pay checkout widget into the storefront front end and connected site traffic to Amazon Pay server side APIs to handle authorization and capture, aligning the Payment Processing layer with online cart and checkout workflows.
The Amazon Pay implementation included customer authentication via Amazon credentials, tokenized payment instruments, and retrieval of payer address data to populate checkout fields, reflecting standard Payment Processing capabilities. Configuration centered on integrating the Amazon Pay JavaScript SDK into the storefront, and exposing server side endpoints for payment authorization, order creation, and fulfillment signaling.
Operational ownership sits with the e-commerce and order management teams who manage checkout behavior, payment exception handling, and reconciliation workflows tied to on site order processing. Governance activities focused on merchant account configuration inside Amazon Pay, checkout configuration controlled through site side feature flags, and release management for incremental changes to the payment experience.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Mizzen+Main HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Mizzen+Main implemented Lever by Employ as its Applicant Tracking System. The deployment uses Lever by Employ embedded on Mizzen+Main's public website career pages to capture applicant flows and publish job postings, leveraging the vendor's cloud-hosted application to centralize candidate intake.
The implementation centralizes recruiting workflows for talent acquisition and hiring managers, and supports standard Applicant Tracking System capabilities such as candidate intake, pipeline tracking, interview coordination, and offer management. Lever by Employ is configured to orchestrate web-based application capture, internal recruiter collaboration, and job posting management across Mizzen+Main's HR and hiring functions.
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Mizzen+Main AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Mizzen+Main deployed Zendesk Chat on its website. Zendesk Chat serves as the companys Chatbots and Conversational AI layer for real time visitor engagement on the ecommerce storefront, handling live chat sessions initiated from product pages and checkout flows. The implementation focuses on web embedded engagement rather than channel expansion to other touchpoints.
The deployment centers on a browser based chat widget coupled with an agent console, configured to route inbound chats into centralized support workflows and to retain chat transcripts for case handling. Functional capabilities implemented include automated triggers for proactive outreach, canned responses for common inquiries, session handoff to live agents, and transcript capture to support service continuity, consistent with Chatbots and Conversational AI patterns. Operational scope is limited to online customer service for the Mizzen+Main storefront and is governed through chat queue management, agent training, and transcript review to sustain support operations.
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Mizzen+Main Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Mizzen+Main Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Mizzen+Main eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Mizzen+Main SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2021 | 2021 |
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Mizzen+Main CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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Mizzen+Main ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Mizzen+Main PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2024 | 2024 |
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Mizzen+Main IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mizzen+Main
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Mizzen+Main Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mizzen+Main IT executives and key decision makers. This section highlights Mizzen+Main's latest recorded technology evaluations, including Gorgias for Customer Support on 2026-05-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mizzen+Main digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-05-05 | Mizzen+Main | Evaluated | Gorgias | Gorgias | Customer Support | CRM |
FAQ - APPS RUN THE WORLD Mizzen+Main Technographics
Mizzen+Main is a Retail organization based in United States,
with around 88 employees and annual revenues of $20.0 million.
Mizzen+Main operates a diverse technology stack with applications such as
Amazon Pay, Lever by Employ and Zendesk Chat,
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Mizzen+Main has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Employ and Zendesk.
Mizzen+Main recently adopted applications including
Postie in 2024, Klarna Payments in 2021 and Findify Personalization in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mizzen+Main’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mizzen+Main’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mizzen+Main technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.