NorgesGruppen
NorgesGruppen Technographics
NorgesGruppen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NorgesGruppen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 NorgesGruppen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NorgesGruppen has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2022, Rocket.chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NorgesGruppen is running and its propensity to invest more and deepen its relationship with Workday , SAP , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NorgesGruppen revenues, which have grown to $9.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NorgesGruppen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NorgesGruppen Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2023 |
In 2022, NorgesGruppen implemented Workday Absence Management as part of a coordinated Workday HCM program. The initiative was driven from Group Human Resources, with a Group Human Resources Advisor serving as Functional Solution Architect and lead for job architecture implementation.
Workday Absence Management was configured alongside Core HCM, Advanced Compensation, Benefits, Learning and Talent, aligning absence workflows with compensation and benefits data. Configuration emphasized entitlement rules, approval workflows, absence types, calendar and holiday rules, and reporting schemas consistent with Absence and Leave Management capabilities.
Project activities included support for the HRIS purchase process, business case generation, fine tuning of scope, project resourcing, security configuration, reporting setup, and production preparedness. The Functional Solution Architect role covered solution design, security and reporting governance, and operational readiness for the Workday deployment.
Operational coverage centered on Group Human Resources and employee absence processes across NorgesGruppen in Norway, with Workday Absence Management embedded into the enterprise HCM program to centralize absence administration. The implementation unified absence administration with job architecture and broader HR governance within the Absence and Leave Management category.
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Benefits Administration | HCM |
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2022 | 2023 |
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Compensation Management | HCM |
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2022 | 2023 |
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Core HR | HCM |
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2022 | 2023 |
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Learning and Development | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, NorgesGruppen implemented Rocket.chat on its public website. The Rocket.chat application was deployed as a customer facing conversational interface within the Chatbots and Conversational AI category to handle real-time web messaging and user initiated conversations. The deployment emphasizes web chat widget delivery and session based messaging workflows for consumer interactions on the corporate site. This implementation concentrates on front end digital engagement rather than internal transactional systems.
Configuration centered on conversational routing, operator handoff, and message persistence capabilities that align with Chatbots and Conversational AI functional patterns, while the Rocket.chat instance provides a unified messaging layer for customer inquiries. Operational control and content governance were managed by NorgesGruppen's digital channels and customer service teams, with processes for agent handling and escalation embedded into chat workflows. The implementation narrative highlights Rocket.chat serving as the primary web chat channel for customer engagement on NorgesGruppen's site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, NorgesGruppen implemented Microsoft 365 to establish a company-wide Collaboration platform. Microsoft 365 was provisioned as a cloud-delivered Collaboration suite delivering enterprise email, document collaboration, file sync and sharing, and real-time messaging and meetings. The deployment utilized core Microsoft 365 components such as Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams to support cross-functional collaboration across retail operations and corporate teams. The implementation of Microsoft 365 aligns the NorgesGruppen Microsoft 365 Collaboration capability with standard collaboration workflows for internal communications and file management.
Public site references indicate Microsoft 365 is used on NorgesGruppen's website, which signals exposure of Microsoft 365 services in external web properties and a cloud-first SaaS posture. The cloud-based Microsoft 365 deployment centralized collaboration tooling and standardized core services for email, document libraries and team communication across stores, regional offices and corporate functions. NorgesGruppen Microsoft 365 Collaboration therefore supports business functions including internal communications, knowledge management and operational coordination.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Category Management | Procurement |
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2009 | 2009 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NorgesGruppen
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by NorgesGruppen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NorgesGruppen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NorgesGruppen digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NorgesGruppen Technographics
NorgesGruppen is a Retail organization based in Norway,
with around 40000 employees and annual revenues of $9.81 billion.
NorgesGruppen operates a diverse technology stack with applications such as
Workday Absence Management, Rocket.chat and Microsoft 365,
covering areas like Absence and Leave Management, Chatbots and Conversational AI and Collaboration.
NorgesGruppen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Rocket.chat and Microsoft.
NorgesGruppen recently adopted applications including
Workday Absence Management in 2022, Workday Benefits in 2022 and Workday Compensation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NorgesGruppen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NorgesGruppen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NorgesGruppen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.