AI Buyer Insights:

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Pacific Hydro
Location
700 Collins St,
Melbourne, 3008, VIC,
Australia
Website
https://www.pacifichydro.com.au/
Phone
61 3 8621 6000
Artw industry
Utilities
Employee
Revenue

Pacific Hydro Technographics

Pacific Hydro Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Pacific Hydro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Pacific Hydro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Pacific Hydro has purchased the following applications: ReadyTech HR3 Payroll for Payroll in 2012, Microsoft 365 for Collaboration in 2019, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Pacific Hydro is running and its propensity to invest more and deepen its relationship with ReadyTech , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Pacific Hydro revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacific Hydro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Pacific Hydro Tech Stack and Enterprise Applications

Pacific Hydro HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ReadyTech Legacy ReadyTech HR3 Payroll Payroll HCM n/a 2012 2012
In 2012, Pacific Hydro implemented ReadyTech HR3 Payroll to manage Payroll for its Australian workforce of roughly 400 employees. The ReadyTech HR3 Payroll deployment centralized pay processing and employee pay record management to support payroll and HR operational needs within the utility. Configuration emphasized core payroll functionality typical of the Payroll category, including scheduled pay runs, statutory tax and superannuation calculations, leave and entitlement management, and payroll reporting and reconciliation. The ReadyTech HR3 Payroll implementation established formal payroll controls and recurring reporting workflows to align payroll processing with HR data maintenance, internal governance, and Australian compliance requirements.
Pacific Hydro Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Pacific Hydro implemented Microsoft 365 to provide a standardized Collaboration platform across its Australian operations. The Microsoft 365 deployment is cited on the company website and establishes a cloud first collaboration environment for the 400 employee renewable energy utility. The implementation centers on Microsoft 365 capabilities such as Exchange Online for corporate email, SharePoint Online for document management and intranet services, Microsoft Teams for real time collaboration and meetings, and OneDrive for personal file storage. The architecture is consistent with a tenant based SaaS model and is described in operational terms that align with Azure Active Directory based identity and access controls for single sign on and role based access management. Operational coverage includes corporate communications, project delivery teams, field operations coordination and administrative functions across Pacific Hydro sites in Australia. Governance elements include centralized tenant administration, information classification and access policies, and phased user onboarding and training to align Collaboration usage with operational processes. The narrative emphasizes Pacific Hydro Microsoft 365 Collaboration as the primary collaboration layer supporting cross functional workstreams, document lifecycle management, and internal communications without reference to external system integrators or named prior systems.
Pacific Hydro ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2019 2019
In 2019, Pacific Hydro deployed Atlassian Jira Service Desk for IT Service Management on its public website. Atlassian Jira Service Desk serves as a public-facing service portal and central ticketing layer, providing structured request intake and exposing request types and forms to external stakeholders while supporting internal IT and operations teams. The deployment emphasized a web-embedded portal architecture that operationalizes standard IT Service Management capabilities such as request queues, SLA tracking, automation rules, role-based access controls, and configurable workflows. Governance focused on defining request types, queue ownership, and SLA rules to align IT and field support functions, with a phased configuration and rollout approach to consolidate incident intake and standardize case routing across support teams.
Pacific Hydro IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Pacific Hydro CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Pacific Hydro

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Pacific Hydro Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pacific Hydro IT executives and key decision makers. This section highlights Pacific Hydro's latest recorded technology evaluations, including NICE inContact CXone Cloud CX Platform for Customer Experience on 2026-02-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pacific Hydro digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-02-04 Pacific Hydro Evaluated Nice Systems NICE inContact CXone Cloud CX Platform Customer Experience CRM
FAQ - APPS RUN THE WORLD Pacific Hydro Technographics
Pacific Hydro is a Utilities organization based in Australia, with around 400 employees and annual revenues of $70.0 million.
Pacific Hydro operates a diverse technology stack with applications such as ReadyTech HR3 Payroll, Microsoft 365 and Atlassian Jira Service Desk, covering areas like Payroll, Collaboration and IT Service Management.
Pacific Hydro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ReadyTech, Microsoft and Atlassian.
Pacific Hydro recently adopted applications including Cloudflare CDN in 2020, Microsoft 365 in 2019 and Atlassian Jira Service Desk in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pacific Hydro’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pacific Hydro’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pacific Hydro technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.