Snohomish County PUD
2320 California St,
Everett, 98201, WA,
United States
Everett, 98201, WA,
United States
1 425-783-1000
Utilities
Snohomish County PUD Technographics
Snohomish County PUD Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Snohomish County PUD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1050 Snohomish County PUD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Snohomish County PUD has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2006, LeaveSource Enterprise for Absence and Leave Management in 2026, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Snohomish County PUD is running and its propensity to invest more and deepen its relationship with SAP , Qcera , Benefitfocus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Snohomish County PUD revenues, which have grown to $765.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Snohomish County PUD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Snohomish County PUD Tech Stack and Enterprise Applications
Snohomish County PUD ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2006 | 2007 |
In 2006 Snohomish County PUD implemented SAP ERP ECC 6.0 as an ERP Financial application to centralize its financial and billing operations. The deployment established SAP ERP ECC 6.0 as a primary system of record for transactional finance work across the utility, reflecting an on-premise architecture typical for that era and configured to support enterprise accounting and customer-service financial workflows.
The implementation provisioned core financial functional capabilities aligned with ERP Financial usage, including general ledger, accounts payable, accounts receivable, asset accounting, and financial reporting to support accounting, treasury, procurement billing, and month-end close processes. Over time the SAP ERP ECC 6.0 instance functioned as the authoritative transactional ledger and integration point, later being linked with cloud HR and payroll flows to synchronize time reporting, payroll, and access control processes. Governance emphasis centered on standardizing accounting processes, consolidating financial data into a single ledger, and using SAP ERP ECC 6.0 to reduce system fragmentation across departments.
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Snohomish County PUD HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qcera | Legacy | LeaveSource Enterprise | Absence and Leave Management | HCM | n/a | 2026 | 2026 |
In 2026, Snohomish County PUD deployed LeaveSource Enterprise for Absence and Leave Management. Procurement documentation and the RFP identify Qcera LeaveSource as the integrated leave system within the utility's HR environment.
LeaveSource Enterprise is presented in procurement materials as providing core absence management capabilities, including employee self service for leave requests, centralized absence tracking, approvals workflow and case management for regulatory leaves. The RFP emphasizes configuration around integration points and data synchronization to maintain leave balances and eligibility alongside the broader HR system.
The RFP explicitly references integration with SuccessFactors, indicating planned system-to-system exchange of employee records, leave entitlement and approval status between LeaveSource Enterprise and SuccessFactors. Deployment scope is described as HR absence and leave management across Snohomish County PUD operations in the Pacific Northwest, covering HR administrators and managers responsible for leave adjudication.
Governance language in the procurement materials stresses orchestration with existing HR workflows and cross-system interfaces, requiring coordinated change management for HR operations. The procurement positions LeaveSource Enterprise as the primary Absence and Leave Management application to be integrated into Snohomish County PUD's HR landscape.
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Absence and Leave Management | HCM |
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2026 | 2026 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2014 | 2015 |
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Snohomish County PUD ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Snohomish County PUD implemented Salesforce Field Service (ex ClickSoftware) to improve routing and field efficiencies. The deployment targeted field operations and back-office customer service functions, with the Customer Service Manager leading a highly visible project and mentoring a 19-person team during rollout. Implementation emphasis included scheduling and dispatch to coordinate disconnection and reconnection work, and to reduce unauthorized usage at vacant properties, aligning operational teams across field crews and customer service staff.
Salesforce Field Service (ex ClickSoftware) was configured to deliver core Field Service Management capabilities including intelligent routing, crew scheduling, work order orchestration, and mobile workforce support, consistent with standard Field Service Management workflows. Configuration and automation focused on routing optimization and automated work assignment to field crews while back-office processes supported customer identity verification and collections activities managed by the customer service organization. The platform centralized dispatch and reduced manual scheduling effort for technicians and coordinators.
Governance and process change were driven internally by the Customer Service Manager, who directed training, coaching, and adjustments to workflows to ensure compliance with district directives, customer service regulations, and collective bargaining agreements. The implementation was explicitly described as improving routing ability and bringing efficiencies to the field group, and it remained under district operational control without an implementation partner referenced.
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Snohomish County PUD Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Snohomish County PUD eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Snohomish County PUD CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Snohomish County PUD PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Snohomish County PUD IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Snohomish County PUD
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | Finance | |
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Customer Service Representative | Manager | Customer Service | |
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Assistant General Manager, Customer & Energy Services | Director | Customer Service | |
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Assistant General Manager, Distribution & Engineering Services | Director | Supply Chain | |
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Chief Information Officer | CXO | IT | |
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Director Human Resources | Director | HR | |
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Assistant General Manager, Water Utility | Director | Operations | |
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Assistant General Manager, Facilities, Generation, Power, Rates & Transmission Management | Director | Operations | |
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Apps Being Evaluated by Snohomish County PUD Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Snohomish County PUD IT executives and key decision makers. This section highlights Snohomish County PUD's latest recorded technology evaluations, including IBM Maximo for Enterprise Asset Management on 2025-08-21 and SAP Concur Expense for Expense Management on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Snohomish County PUD digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-21 | Snohomish County PUD | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-08-14 | Snohomish County PUD | Evaluated | SAP | SAP Concur Expense | Expense Management | ERP |
FAQ - APPS RUN THE WORLD Snohomish County PUD Technographics
Snohomish County PUD is a Utilities organization based in United States,
with around 1050 employees and annual revenues of $765.0 million.
Snohomish County PUD operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, LeaveSource Enterprise and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Absence and Leave Management and Field Service Management.
Snohomish County PUD has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Qcera and Salesforce.
Snohomish County PUD recently adopted applications including
LeaveSource Enterprise in 2026, LeaveSource Entrust in 2026 and USPS Click-N-Ship in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Snohomish County PUD’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Snohomish County PUD’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Snohomish County PUD technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.