TOMS
5404 Jandy Place.,
Los Angeles, 90230, CA,
United States
Los Angeles, 90230, CA,
United States
1 310-566-3170
Retail
TOMS Technographics
TOMS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TOMS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 285 TOMS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TOMS has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, ADP Workforce Now for Core HR in 2015, SAP Apparel and Footwear (SAP AFS) for Retail Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TOMS is running and its propensity to invest more and deepen its relationship with SAP , Coupa Software , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TOMS revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TOMS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TOMS Tech Stack and Enterprise Applications
TOMS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, TOMS implemented SAP ERP ECC 6.0 as its ERP Financial system to support corporate finance and accounting functions. The SAP ERP ECC 6.0 deployment was scoped to address core financial workflows for the company’s United States operations and central finance organization.
The implementation focused on standard ERP Financial modules including Financial Accounting and Controlling, General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and bank accounting, with configuration of fiscal year variants, chart of accounts harmonization and master data consolidation. Project activities included configuration of month end close workflows, statutory reporting structures and role based authorization for accounting and treasury responsibilities.
Architecturally the effort used a centralized SAP ECC 6.0 instance consistent with typical three tier application and database layering, with system configuration targeted at transaction processing and financial reporting. The rollout emphasized phased activation of modules and process standardization across finance teams, together with documented change control and operational governance to manage ongoing configuration and access.
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Expense Management | ERP |
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2009 | 2009 |
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Expense Management | ERP |
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2014 | 2014 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2020 | 2020 |
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TOMS HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, TOMS re-implemented ADP Workforce Now as its Core HR system. The re-implementation focused on HRIS modules to centralize employee records, benefits administration, payroll processing, time and attendance, onboarding, and standard HR reporting, using ADP Workforce Now to consolidate core HR workflows and data.
Deployment relied on the cloud based ADP Workforce Now SaaS model and targeted HR and People Operations to improve daily operations across the company. Configuration emphasized role based security, standardized approval workflows and automated data capture to streamline transactional HR work, and the program included phased module rollouts and process alignment to operationalize HR tasks and benefits administration, resulting in improved daily operations as stated.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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TOMS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, TOMS implemented SAP Apparel and Footwear (SAP AFS) to standardize its Retail Management capabilities across core sales and merchandising workflows. The deployment centered on establishing SAP AFS as the primary application for sales order processing, pricing and promotions, and retail merchandising operations.
SAP Apparel and Footwear (SAP AFS) was configured with emphasis on Sales and Distribution functionality, aligning order-to-cash processes with apparel industry patterns such as season and assortment-driven merchandising. Configuration work focused on SD transaction flows, pricing rules, returns and order capture, reflecting SAP AFS functional patterns common to apparel and footwear retailers.
Operational scope included retail sales, wholesale order management and fulfillment processes, with business functions impacted including sales operations, merchandising and fulfillment teams. The implementation served as a centralized retail management instance supporting transactional workflows rather than isolated point solutions.
Governance and ongoing support were anchored by an embedded SAP AFS SD Consultant based in the Los Angeles Metropolitan Area, who served from September 2017 to June 2025, providing continuous configuration, testing and operational tuning. Change control and release cadence were managed through that sustained in-house SD expertise, enabling iterative adjustments to merchandising and order management processes over time.
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TOMS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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TOMS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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TOMS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2025 | 2025 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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TOMS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2007 | 2007 |
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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TOMS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2012 | 2012 |
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TOMS Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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TOMS TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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TOMS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2002 | 2002 |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2022 | 2022 |
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TOMS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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TOMS CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TOMS
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Business Partner | Manager | HR | |
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Global Payroll Manager | Manager | Finance | |
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Director, Compensation & Benefits | Director | HR | |
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Sr Manager, Global Compensation | Manager | HR | |
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Group Indirect Procurement Manager | Manager | Procurement | |
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Group Supply Chain Director | Director | Supply Chain | |
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CEO | CXO | Finance | |
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Business Controller (INT) | Director | Operations | |
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Senior Business Controller, Head of Commercial Controlling | Director | Sales | |
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Export Director | Director | Finance | |
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Supply Chain Development Manager | Manager | Supply Chain | |
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Managing Director | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Group IT Manager | Manager | IT | |
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Travel Retail Director | Director | Operations | |
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Group Procurement Director | Director | Procurement | |
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International Business Manager | Manager | Finance | |
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CFO | CXO | Finance | |
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AR/AP Manager | Manager | Finance | |
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Accounts Payable Clerk/ Accounts Receivable Clerk | Manager | Finance | |
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VP Corporate Controller | VP | Finance | |
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Global User Support Manager, | Manager | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Director Finance | Director | Finance | |
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Controller | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Chief Operating Officer | CXO | Operations | |
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Apps Being Evaluated by TOMS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TOMS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TOMS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD TOMS Technographics
TOMS is a Retail organization based in United States,
with around 285 employees and annual revenues of $38.0 million.
TOMS operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, ADP Workforce Now and SAP Apparel and Footwear (SAP AFS),
covering areas like ERP Financial, Core HR and Retail Management.
TOMS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and ADP.
TOMS recently adopted applications including
Shopify in 2025, Okta Identity Cloud in 2023 and Postie in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TOMS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TOMS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TOMS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.